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Hilton Los Angeles/Universal City

4 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(2477 verified Hotels.com guest reviews)
See verified family reviews (81)

generated by AI based on family reviews

Overview

The Hilton Los Angeles/Universal City is a popular choice for families, thanks to its convenient location near Universal Studios. Families appreciate the spacious rooms, which often include amenities such as pull-out couches, and the hotel's overall cleanliness. Many reviewers highlight the friendly and helpful staff. While some mention that the breakfast buffet may be overpriced, the shuttle service to Universal Studios and the walkable distance to the park are definite pluses for families.

Guest highlights

The close proximity to Universal Studios, easily accessible by foot or shuttle.
The spacious rooms, often including pull-out couches for extra sleeping space.
The consistently friendly and helpful staff.
The overall cleanliness of the hotel.

About the hotel

Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.

Nearby attractions

Located in Universal City, Hilton Los Angeles/Universal City is in the entertainment district and near a metro station. Hollywood Bowl and Pantages Theatre are cultural highlights, and some of the area's popular attractions include Universal Studios Hollywood and Warner Brothers Studio. Looking to enjoy an event or a game? See what's going on at Crypto.com Arena or Dodger Stadium. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests appreciate the hotel's convenience to public transportation: Universal City Station is 9 minutes by foot.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: wifi (usd 7.95 per 24-hour period), wired internet (surcharge)
Available in some public areas: wifi (usd 7.95 per 24-hour period), wired internet (surcharge)

Food and drink

1 poolside bar and 1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Full breakfast available for a fee daily 6:30 am–10:30 am: usd 32.00 for adults and usd 15.00 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Heated pool
Outdoor pool

Outdoor

Garden
Picnic area
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Designated smoking areas

Nearest Airports

Airplane
Bob Hope Airport
7 km from this hotel
Los Angeles International Airport
22 km from this hotel
Long Beach Airport
40 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Los Angeles/Universal City
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

81 reviews

Review data

5 star reviews

51%

4 star reviews

23%

3 star reviews

10%

2 star reviews

6%

1 star reviews

10%

We have selected a sample of reviews which reflect what families have said about Hilton Los Angeles/Universal City

Showing 1 - 10 of 81 reviews

Latest reviews (81)

K

Kevin Jen-Kuan

8 Jul 2024 - 11 Jul 2024
reviewed on expedia

5 out of 5 stars

Located right beside Universal Studios, it's a super convenient 5 minute walk to the park. Hotel is in good condition overall, with a free filtered water fountain to refill water bottles in the mornings. We opted for 2 queen beds in the room, and sleeps well with 2 kiddos. The only small complaint I have about my particular room was the AC being extremely loud every time it turned on. Also made a strange bubbling/water sound near the compressor. Overall a great experience and would come back if we visit Universal Studios again.
A

Ali

26 Jun 2024 - 30 Jun 2024
reviewed on orbitz

5 out of 5 stars

Close to everything and family friendly
D

David

28 Jun 2024 - 1 Jul 2024
reviewed on orbitz

5 out of 5 stars

Perfect for couples or families wanting to visit Universal Studios, buffet was delish, nice selection. Pool was a delight to grab some rays and relax.
L

Linda

3 Jul 2024 - 5 Jul 2024
reviewed on orbitz

5 out of 5 stars

My children and I just spent 3 days there. It was an amazing experience. The view was incredible. Everything was so quiet in our room and all the upgrades they provided were great.
R

Rowena

23 Jun 2024 - 25 Jun 2024
reviewed on orbitz

4 out of 5 stars

Very well appointed hotel room which had a nice view of the park. However, we were on the 16th floor and the A/C struggled a bit with all those windows in the heatwave. The fold out couch was not the most comfortable for the kids but, all in all, the hotel is big and nice and very convenient to Universal Studios - would stay again.
S

Shana

28 Jun 2024 - 29 Jun 2024
reviewed on orbitz

5 out of 5 stars

Always an amazing time for my family!
H

Hayley

5 May 2024 - 6 May 2024
reviewed on expedia

5 out of 5 stars

Really great stay for my family and I. Love how close it is to the park/city walk.
S

Shavonn

3 Jun 2024 - 7 Jun 2024
reviewed on expedia

5 out of 5 stars

This is THE place to stay with kids!!
A

Amalia

25 May 2024 - 28 May 2024
reviewed on hcom

5 out of 5 stars

you can rest assured you will have a great stay at the Hilton. my family truly enjoyed our stay there. plus so close to everything we wanted to do.
C

Cynthia

14 May 2024 - 16 May 2024
reviewed on orbitz

5 out of 5 stars

Excellent property!! Booked here to stay with my 2 children and husband and the room was very spacious. We got a king bed& pullout couch with corner view. Everything was so clean, staff went above and beyond. We booked here to go to universal & there is a shuttle that runs every 15 min, but the park is also a short 10 min walk! I would highly recommend this place
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