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Jackelyn
10 Jul 2024 - 13 Jul 2024
reviewed on hcom
5 out of 5 stars
My family and I stayed to go to universal studios and a blast honest didn’t wanna leave but would love to come back here again
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Karyn
5 Jul 2024 - 8 Jul 2024
reviewed on expedia
5 out of 5 stars
The hotel was excellent the appearance of the hotel was excellent staff was excellent. I just didn't think it was safe to walk around with my two grandchildren anywhere to go eat or just take a nice stroll at night .
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Alicia
6 May 2024 - 7 May 2024
reviewed on expedia
5 out of 5 stars
The staff is awesome, the location is sketchy. We had children running in the room above us which was extremely loud. Overall it’s clean, and the amenities are great.
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Mitchell Gilera
22 Sept 2023 - 24 Sept 2023
reviewed on orbitz
5 out of 5 stars
What would I say,the best of all hotels that we’ve stay!!! My family loves it!!
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Jessica
23 Jun 2023 - 25 Jun 2023
reviewed on hcom
5 out of 5 stars
Our stay was great. Came with the family to Universal Studios. Staff here were friendly, professional and assured our needs were met. The breakfast was amazing…from cereals, oatmeal, pastries, pancakes, yogurt, fruit, sausage, bacon, eggs, and an option for eggs whites and Turkey bacon!!! Never seen that before!
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Sierra
17 Jan 2023 - 18 Jan 2023
reviewed on orbitz
4 out of 5 stars
The hotel overall is nice! I came for a conference and brought my family along for the ride. The pool was clean and warm, the room was just right, and the staff were all friendly. The area outside of the property is sketchy, but what are they supposed to do about that? I wouldn't recommend going out walking around, especially alone or at night. There's a homeless encampment right around the corner and the entire neighborhood feels unsettling. However, we stayed on the property and enjoyed ourselves.
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Jennifer
8 Oct 2022 - 14 Oct 2022
reviewed on orbitz
5 out of 5 stars
The property was very clean and tidy. Breakfast was standard for HIE and met our needs as a family getting ready to tour a city. Security was friendly and always made us feel our cars were secure in the garage.
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Credell
12 Apr 2022 - 14 Apr 2022
reviewed on hcom
5 out of 5 stars
The staff is friendly, children enjoyed breakfast that was included, Great location close to restaurants, shopping, easy drive to Universal Studios. Room was clean, comfortable beds, bedding and pillows.
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Bernardo
26 Jul 2022 - 28 Jul 2022
reviewed on orbitz
5 out of 5 stars
We loved the customer service , the room was very clean and confi , the swimming pool , the kids loved it , the breakfast very delicious , overall was a great stay , we will be back soon , Thanks Guys
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Marine
27 May 2022 - 30 May 2022
reviewed on hcom
1 out of 5 stars
This hotel is located in a terrible and unsafe location for families and definitely was overcharged for $300 a night.