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Staybridge Suites Hot Springs, an IHG Hotel

3 star hotel
Kids stay free
8.8/10 Excellent
(1001 verified Hotels.com guest reviews)
See verified family reviews (9)

About the hotel

An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Weekly housekeeping is available.

Nearby attractions

Located in Hot Springs, Staybridge Suites Hot Springs, an IHG Hotel is on a lake. Central Bowling Lanes and Family Fun Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hot Springs National Park and Hot Springs National Park Visitor Center. Looking to enjoy an event or a game while in town? See what's happening at Oaklawn Racing & Gaming or Bank of the Ozarks Arena. Explore all the area has to offer with hiking/biking trails, rock climbing, and mountain biking.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)
Full-sized refrigerator
Grocery/convenience store
Indoor pool
Kitchen
Laundry facilities
Microwave
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available 6:30 am–9:30 am on weekdays and 7:30 am–10:30 am on weekends
Free reception (select days)

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Bathroom emergency pull cord
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height bed
Low-height counter and sink
Pool hoist on site
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-width doorways

Things to do

24-hour fitness center
Indoor pool
Shopping

Outdoor

Bbq grill(s)
Firepit
Outdoor furniture
Picnic area
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Adams Field
86 km from this hotel
map

Reviews that mention...

Family Reviews

for Staybridge Suites Hot Springs, an IHG Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

9 reviews

Review data

5 star reviews

22%

4 star reviews

33%

3 star reviews

22%

2 star reviews

11%

1 star reviews

11%

We have selected a sample of reviews which reflect what families have said about Staybridge Suites Hot Springs, an IHG Hotel

Latest reviews (9)

G

George

25 Jun 2024 - 27 Jun 2024
reviewed on hcom

4 out of 5 stars

It was a very nice facility. The rooms were clean & comfortable, the breakfast was good, & the kids enjoyed the pool. My only points of contention were they did not restock the towels at the pool, they did not have wipes in the fitness center & both treadmills were out of order.
L

Lauren

25 May 2024 - 26 May 2024
reviewed on hcom

1 out of 5 stars

Came in during check in time and the woman at the front desk would not follow through with my reservation even though it was already prepaid for. She said because I have a local address that she could not let me stay. I brought my two sisters and two babies for a fun Memorial Day weekend trip in my hometown and they left us high and dry. We were stuck having to find a hotel towns away and I haven’t gotten my money back. Just about ruined the whole weekend. I was never notified beforehand of this policy that they would not allow locals to book.
M

Morgan

28 Jun 2023 - 2 Jul 2023
reviewed on hcom

5 out of 5 stars

The staff was amazing! We had a 4 night stay with family. They were extremely accomodating and one of the best hotels, staff wise, that we have ever stayed in.
A

Ashley

27 Jun 2023 - 30 Jun 2023
reviewed on orbitz

4 out of 5 stars

The property has 2 bedroom rooms available which works great for large families.
L

Lisa

18 Nov 2022 - 20 Nov 2022
reviewed on hcom

4 out of 5 stars

It was decent for a typical extended stay set up. I was not impressed with the crowded breakfast serving area or lack of searing options for larger families since most of the rooms are set for larger groups. Parking was awful if you didnt return to the hotel before sunset.
B

Bailey

20 Oct 2022 - 23 Oct 2022
reviewed on orbitz

5 out of 5 stars

Stayed here for the weekend to visit family & loved it
K

Kelly

26 Aug 2022 - 28 Aug 2022
reviewed on orbitz

3 out of 5 stars

Nice hotel that could stand a few updates. This was my second stay at this location in a year. 1st visit was great. On this last visit, our room was worn and needs an overhaul. The fridge didn't cool well, icemaker was inoperable. The bed was very hard and felt like it was a boxspring instead of a mattress. The sink was shattered and then glued back together, with pieces missing. The room had a little bit of a stale odor. We were on the top floor, but the amount of noise coming from the attic above was terrible. I believe the clanging and banging we heard all throughout our stay was likely the building's A/C dampers opening and closing (or Casper was in town lol). Overall, it was not a bad stay, but I may look around for another location before our next visit. Our trip was to visit family.
C

Chelisa

17 Aug 2022 - 18 Aug 2022
reviewed on orbitz

2 out of 5 stars

Pool was nice for kids. There was no hot tub. Breakfast was limited. Our room beds were hard. The sink leaked. There was mold under sink and on ceilings in bathrooms. It took 10 minutes of running the water to get the water hot enough to shower. Outside card readers were not working. Had to downgrade suites reserved because of maintenance issues and was still charged same and had to do the reservation in 2 separate transactions for 2 rooms. Our curtains would not shut so it was hard to sleep with outside bright lights shining in room. Staff was nice but not very tentative or helpful with issues.
A

19 Dec 2022 - 20 Dec 2022
reviewed on hcom

3 out of 5 stars

They put us on the third floor at the very end of the hall. I was traveling with 2 children n their stuff. Asked for a room on 1st or 2nd floor n told they were full, despite only about a dozen cars at any time in the parking lot. Other than that, it was good. Nice pool which the boys had to themselves, great breakfast, room was comfortable and staff were pleasant.
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