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Norton House Hotel & Spa

4 star hotel
Kids stay free
Connecting rooms
9.2/10 Wonderful
(927 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

Norton House Hotel & Spa is a lovely hotel in beautiful countryside, perfect for a relaxing family getaway. Families will appreciate the spacious executive rooms, which offer amenities like TVs in the bathroom and VIP bathrobes for children. The excellent spa and swimming facilities are a major highlight, though there may be some restrictions on children's access to certain areas. The hotel also offers a delicious breakfast with a wide selection of continental options, a buffet, and made-to-order choices. While the location is a bit remote, making travel to and from Edinburgh slightly challenging, the convenient access to the airport is a plus for early morning departures.

Guest highlights

Spacious executive rooms with thoughtful amenities like TVs in the bathroom and VIP bathrobes for kids
Delicious breakfast with a wide variety of options
Excellent spa and swimming facilities
Welcoming and friendly staff who go above and beyond

About the hotel

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and 2 coffee shops/cafes are onsite.

Nearby attractions

In the business district, Norton House Hotel & Spa is in an area with good airport proximity. Notable landmarks in the area include Royal Mile and Edinburgh Castle. Edinburgh Zoo and Royal Botanic Garden are also worth visiting. Discover the area's water adventures with scuba diving and water skiing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.

Popular amenities

Family friendly

Dvd player
Indoor pool
Laundry facilities
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 2 coffee shops
24-hour room service
Cooked-to-order breakfast available for a fee 7:00 am–9:30 am on weekdays and 8:00 am–10:00 am on weekends: gbp 15 for adults and gbp 7.50 for children

Spa

3 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage/treatment rooms
Massages
Sauna
Spa tub
Turkish bath/hammam

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Aerobics classes
Fitness center
Full-service spa
Indoor pool
Pilates classes
Sauna
Spa tub
Steam room
Yoga classes

Outdoor

Garden
Picnic area
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Reception hall

More

Fireplace in lobby
Smoke-free property

Nearest Airports

Airplane
Edinburgh Airport
2 km from this hotel
Glasgow International Airport
66 km from this hotel
map

Reviews that mention...

Family Reviews

for Norton House Hotel & Spa
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

6 reviews

Review data

5 star reviews

83%

4 star reviews

17%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Norton House Hotel & Spa

Latest reviews (6)

S

Sand

24 Jul 2024 - 26 Jul 2024
reviewed on hcom

5 out of 5 stars

This was a lovely stay at the end of our trip to Scotland - beautiful country grounds, the staff were all very nice. It was very easy to travel to the airport early in the morning. This location was a little remote -and somewhat difficult to travel into and out of Edinburgh. The restrictions on kids in the pool/hot tub area were a little discouraging - but otherwise lovely stay!!
L

Lauren

29 Mar 2024 - 31 Mar 2024
reviewed on hcom

5 out of 5 stars

We are home from a wonderful long Easter weekend as a family at Norton House. I had been hesitant about booking for a family stay as I hadn't seen much in the reviews about peoples experiences taking children here. Suffice to say, I'm incredibly glad I booked! We upgraded to an executive room before arrival which was really straightforward to do. When we got there we were greeted by the kindest women at reception and the manager(?) who surprised my son with an Easter egg. David who showed us to our room was fantastic at making us feel welcome and gave us loads of great information. Our room was beauitful, clean and spacious with excellent amenities - our sons highlights were the tv in the bathroom, having his own "VIP" bathrobe, getting the double sofa bed to himself and the room service milk & cookies before bed - he really was a VIP! The spa and swimming facilities were excellent and every member of staff we came across over the weekend (here and in the hotel) was so warm and friendly. We were spoilt for choice with breakfast both mornings courtesy of the lovely selection of continental options, the breakfast buffet and the added made to order options on the menu. All the personal touches throughout our stay really made it a super special weekend and we will definitely be back the next time we return to Edinburgh.
T

Thomas

16 Mar 2024 - 17 Mar 2024
reviewed on hcom

5 out of 5 stars

Really enjoyed our over night stay. We met up with family. Everything was really enjoyable. Couldn’t get over the changes made to the hotel so much nicer. We hadn’t been to the hotel for a long time. We had dinner which again was well presented. Breakfast again was lovely. I cannot find any problems at staying at such a lovely hotel. Staff were welcoming and friendly. I lost an earring and some caring member of staff found it for me. We will definitely return
K

Kathleen

19 Jul 2023 - 21 Jul 2023
reviewed on hcom

5 out of 5 stars

Norton House was even better than described. The junior suite had two bathrooms, one with a TV over the tub, daily maid service, and a balcony. Food was spectacular and the service perfect, like living at Downton Abbey. Don't miss the champagne afternoon tea.
A

Amanda

9 Jul 2023 - 10 Jul 2023
reviewed on hcom

5 out of 5 stars

This is a beautiful place to stay with luxurious rooms, a fantastic pool / spa / gym and great breakfast. The grounds are beautiful and it's nice to just walk around, imagining you lived in a Downton Abbey-type estate. The kids loved it too.
D

David

Invalid Date - Invalid Date
reviewed on hcom

4 out of 5 stars

My wife and I stayed here with our two-year old son as a treat for my wife's birthday. The hotel looks lovely and is set in grounds that provide a refreshing walk around the gardens. The concierge (Calum?) was extremely welcoming and professional. I had requested an early check-in before 3pm in case our son required a nap and they exceeded themselves by making our room available before 1pm! The executive room was ideal for a family of 3. The spa facilities were the highlight of the stay and we had a wonderful time in the swimming pool. We'd definitely go back just for this! For dinner we decided to have some nibbles in the Conservatory. The man in charge there was very welcoming and helpful, providing our son with some stickers and pens. It was very pleasant relaxing here until my wife had to leave suddenly to change my son. I stood up to leave too, intending to pay the bill at the bar when I paused for a moment to check we had all our son's toys. When I turned a waitress suddenly appeared beside me practically waving the bill in my face as if we trying to run out without paying! I know that sort of thing happens but we're not the sort of people to do that and I really didn't appreciate it. It put a bit of a damper on the day. Apart from this one instance we had a very pleasant stay and I would recommend this hotel to anyone looking for a short break in the country.
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