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Four Points by Sheraton Caguas Real Hotel & Casino
3 1/2 star hotel
Connecting rooms
8.6/10 Excellent
(1002 verified Hotels.com guest reviews)
generated by AI based on family reviews
Overview
Four Points by Sheraton Caguas Real Hotel & Casino is a great option for families. Guests consistently praise the cleanliness and modern feel of the hotel, as well as the comfortable rooms and friendly staff. Families particularly enjoy the pool, which features slides perfect for children, along with a whirlpool for adults. The hotel also offers a convenient on-site restaurant, making dining with kids easy. While a car is recommended to explore the surrounding area, the hotel's amenities provide plenty to keep families entertained on-site.
Guest highlights
The pool with its slides for kids and whirlpool for adults
The cleanliness and modern feel of the hotel
The friendly and helpful staff
The convenient on-site restaurant
About the hotel
A casino, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Nearby attractions
Located in Caguas, Four Points by Sheraton Caguas Real Hotel & Casino is in a rural area and next to a golf course. Don't miss out on a visit to Jardin Botanico y Cultural de Caguas. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as ecotours.
Popular amenities
Family friendly
Free cribs/infant beds
Laundry facilities
Mini-fridge
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli
Waterslide
Wifi
Available in all rooms: free wifi
Available in some public areas: free wifi
Food and drink
1 bar
1 restaurant
Coffee/tea in common area(s)
Full breakfast available for a fee daily 7:00 am–10:30 am: usd 15.00 per person
Room service available
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Accessibility
Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Portable bathtub seat
Roll-in shower
Valet for wheelchair-equipped vehicle
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Things to do
18 holes of golf
24-hour fitness center
Outdoor pool
Outdoor
Garden
Pool sun loungers
Pool umbrellas
Terrace
Conveniences
Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
More
10 casino gaming tables
433 casino slot machines
Bingo
Casino (3800 square feet of space)
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Smoke-free property
Tv in lobby
Nearest Airport
Luis Munoz Marin International Airport
28 km from this hotel
Reviews that mention...
Family Reviews
for Four Points by Sheraton Caguas Real Hotel & Casino
4.5 out of 5 stars
11 reviews
Review data
5 star reviews
- 73%
4 star reviews
- 9%
3 star reviews
- 9%
2 star reviews
- 0%
1 star reviews
- 9%
We have selected a sample of reviews which reflect what families have said about Four Points by Sheraton Caguas Real Hotel & Casino
Showing 1 - 10 of 11 reviews
Latest reviews (11)
W
Walter
4 Jul 2024 - 7 Jul 2024
reviewed on expedia
5 out of 5 stars
Ive always liked staying at 4 Points due to the wonderful staff, the cleanliness, and the quietness. I always recommend this hotel to my family and friends. Keep up the great work.
N
Nancy
26 May 2024 - 1 Jun 2024
reviewed on expedia
5 out of 5 stars
We stood at this hotel as it was close to family. We loved the pool and the casino! Rooms were clean, bed was comfortable and always had clean towels. The in house restaurant was also very convenient as not many places nearby. Definitely need a car to explore the surrounding area. Would definitely go back.
D
Diana
28 Mar 2024 - 31 Mar 2024
reviewed on hcom
3 out of 5 stars
Every thing was really nice the only problem was the power of light went off twice kids got nervous
L
Luz
Invalid Date - Invalid Date
reviewed on travelocity
5 out of 5 stars
My family and I stayed here last weekend for my nephews wedding and we were all impressed with the kindness of the staff, the rooms were clean and modern and comfortable… will definitely stay here again
J
Jannie
29 Jun 2023 - 3 Jul 2023
reviewed on travelocity
4 out of 5 stars
My only dislike was they don’t ask for ID when charging things to the room. I’m going to assume my family that was also staying at the hotel had charged things to my room without my permission.
J
Jessica
2 Oct 2022 - 4 Oct 2022
reviewed on hcom
5 out of 5 stars
We had stayed here at least a couple times before, and were always pleased. But this recent stay was phenomenally good. The hotel has done a complete renovation, and from the moment you walk in, you notice it. The dining area was open and airway with the bar front center and clear glass behind it for an excellent view to the outdoor pool. The bar used to be around a corner from the dining area, unseen until you enter the dining area. The pool area has great slides for the kids, and a whirlpool for the adults, in addition to swimming / wading areas for the rest of us. Great fitness room with good equipment and outside views (some fitness rooms are in dungeons, this is not). Very friendly housekeeping people and front desk. Good parking apart from the casino parking.
H
Heber
20 Aug 2022 - 22 Aug 2022
reviewed on travelocity
5 out of 5 stars
Very nice hotel, it’s clean feel like new, friendly staff comfy beds big TV nice pool for the kids, everything you need to take some time to relax
F
Floribel
23 Jul 2022 - 28 Jul 2022
reviewed on travelocity
5 out of 5 stars
Great place to stay and the staff is very friendly.
I will recommend to my friends and family.
E
Erison
2 Jul 2022 - 5 Jul 2022
reviewed on travelocity
5 out of 5 stars
The room size was excellent for families.
H
Haideilia
10 Jun 2022 - 15 Jun 2022
reviewed on travelocity
5 out of 5 stars
My kids love the pool, the staff is friendly and everything was clean and updated.
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