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SLS Cancun Hotel & Spa

4 star hotel
Connecting rooms
8.8/10 Excellent
(239 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

Spend the day relaxing on SLS Cancun Hotel & Spa's private white sand beach or pampering yourself at the hotel's full-service spa.

Nearby attractions

SLS Cancun Hotel & Spa is located in Zona Hotelera, a neighborhood in Cancun, and is next to a golf course and on a private beach. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Costa Occidental de Isla Mujeres National Park and Las Perlas Beach. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: wifi (mxn 0 per stay)
Available in some public areas: wifi (mxn 0 per stay)

Food and drink

1 beach bar, 1 poolside bar and 1 bar
1 restaurant
Full breakfast available for a fee daily 7:00 am–11:30 am: mxn 570 for adults and mxn 285 for children

Spa

Massages
Sauna
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Things to do

18 holes of golf
Free beach club
Full-service spa
Outdoor pool
Shopping mall

Outdoor

Beach umbrellas
Outdoor entertainment area
Pool cabanas (surcharge)
Pool sun loungers
Pool umbrellas
Private beachfront location

Conveniences

Elevator
Front-desk safe

More

Beach towels
Smoke-free property

Nearest Airports

Airplane
Cancun International Airport
16 km from this hotel
Cozumel International Airport
73 km from this hotel
map

Reviews that mention...

Family Reviews

for SLS Cancun Hotel & Spa
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

0%

2 star reviews

50%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about SLS Cancun Hotel & Spa

Latest reviews (2)

S

Sofia

7 Apr 2023 - 9 Apr 2023
reviewed on travelocity

2 out of 5 stars

We had a great stay, unfortunately we left behind my son's pillow. I called from the airport notifying so they could save it. Four days later I called so we could send for it, had to call 3 times because they wouldn't give me a straight answer. At the end the rude guy claimed they didn't had it, I asked to speak to a supervisor and he left me on hold for 15 minutes until I hung up the call. How is it possible that a hotel of this category doesn't give the necessary importance on saving their customers belongings. This article had a huge sentimental value to my child and it is unfortunate the staff didn't helped us get it back.
C

Christopher

24 Mar 2023 - 27 Mar 2023
reviewed on travelocity

5 out of 5 stars

Truly loved our stay here at SLS Cancun. Wife and I stayed here for babymoon and we enjoyed every bit of it. From welcoming atmosphere of the Hotel to the attentiveness of staff to the deliciousness of the food and just how secured we felt ( incident with kidnap Americans weeks prior). Great service from valet to chefs, housekeepers and waiter. Special shout-out to Daniel and Eric ( Concierge) for always being there to make sure we got everything we needed. Will definitely recommend a stay here. Heads-up the food and drinks here is very very pricey.
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