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Renaissance Cancun Resort & Marina

4 star hotel
9.4/10 Exceptional
(1006 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

The Renaissance Cancun Resort & Marina provides a fantastic family-friendly experience. Guests consistently praise the spacious and well-designed rooms, the convenient connection to an upscale shopping mall with diverse dining options, and the overall contemporary aesthetic. The hotel's location offers a balance – a quieter escape from the bustling heart of Cancun, yet with easy access to it when desired. While some reviewers noted breakfast service could be improved, the positive aspects significantly outweigh this.

Guest highlights

The convenient connection to an upscale mall with shopping and dining options.
The spacious, clean, and well-designed rooms with a contemporary aesthetic.
Memorable meals at the on-site restaurants (Cao and Cantina la 20).
The family-friendly yet refined atmosphere.

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Self parking is free. Additionally, a bar/lounge, a snack bar/deli, and a spa tub are onsite.

Nearby attractions

Located on the waterfront, Renaissance Cancun Resort & Marina is in Zona Hotelera, a neighborhood in Cancun with good shopping. Shoppers can check out La Isla Shopping Mall, while everyone can enjoy the natural beauty of Langosta Beach and Tortuga Beach. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium.

Popular amenities

Family friendly

Outdoor pool
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: wifi (usd 15 per day)
Available in some public areas: wifi (usd 15 per day)

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 6:30 am–noon: usd 22 for adults and usd 8 for children
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Raised toilet seat
Valet for wheelchair-equipped vehicle
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool
Spa tub

Outdoor

Terrace

Conveniences

Elevator
Front-desk safe
Newspapers in lobby

More

Smoke-free property

Nearest Airports

Airplane
Cancun International Airport
16 km from this hotel
Cozumel International Airport
73 km from this hotel
map

Reviews that mention...

Family Reviews

for Renaissance Cancun Resort & Marina
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

71%

4 star reviews

29%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Renaissance Cancun Resort & Marina

Latest reviews (7)

T

Tim

16 Dec 2023 - 18 Dec 2023
reviewed on expedia

5 out of 5 stars

The hotel offered the most enjoyable stay during our 3 days stay. The check-in was seamless, stay convenient and services offered were unique. We plan to recommend the hotel to our family and friends who plan to undertake a trip to Mexico City.
Y

Yury

13 Nov 2023 - 20 Nov 2023
reviewed on expedia

4 out of 5 stars

The hotel's location is excellent and the building is clean and modern. Nice view of the marina. The shopping mall access is also very convenient. However, there are a couple of drawbacks that you should be aware of. Firstly, the room only has a coffeemaker, so you should expect to eat all your meals outside (the 2nd floor of the Shopping mall has a food court). Additionally, the free shuttle bus to Club Beach is not worth it, as the beach facilities are excellent but the beach has a tiny swimming area with very shallow water (I guess for kids only).
W

Warren

21 Jul 2023 - 23 Jul 2023
reviewed on orbitz

5 out of 5 stars

This Renaissance property did not disappoint. The room was spacious, clean and well designed. I loved the contemporary esthetic. The fact that is was linked to an upscale mall with many shopping and dining options was great. I had memorable meals at Cao and Cantina la 20. The whole vibe was family friendly but refined. I would definitely stay there again since it’s a bit removed from the crazy, wild part of Cancun, but you can get there easily if you want it too.
F

Freshta

9 Jul 2023 - 11 Jul 2023
reviewed on orbitz

4 out of 5 stars

Really good hotel with nice breakfast. However breakfast staff could be better. I traveled with my 3 kids and husband. Highly recommend the view of this hotel.
D

Daniel

17 Sept 2022 - 20 Sept 2022
reviewed on orbitz

5 out of 5 stars

Thank you so much for the Great Hospitality. A beautiful Hotel in Puerto Cancun, I always stay here because the location is amazing & my family come to see me 🤗
C

Charday

1 Aug 2022 - 4 Aug 2022
reviewed on orbitz

5 out of 5 stars

This property was amazing! Staff was amazing! I came to this hotel by myself and it was so safe. It was also family friendly and the scenery was beautiful! I will be visiting again with my daughter!
C

Caroline

19 May 2022 - 23 May 2022
reviewed on orbitz

5 out of 5 stars

The property was connected to a mall which had other food options, shopping and things to do for your kids. The staff was amazing, it was my birthday so they made me some birthday sweets. The food was good and the hotel was very quiet. Covid testing was convenient and located inside the hotel.
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