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Adhara Hacienda Cancun

3 star hotel
Kids stay free
8.6/10 Excellent
(788 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

Adhara Hacienda Cancun is a popular choice for families visiting Cancun, offering a convenient location, great value and amenities such as a large swimming pool and a delicious breakfast buffet. The hotel is praised for its friendly and helpful staff, stylish atmosphere and clean rooms. While some guests have noted that the hotel's family-friendly nature might lead to some noise from children, the overall experience is considered positive and provides great value for money. The hotel's proximity to the main bus station and other transport links makes it easy to explore the wider region.

Guest highlights

The large swimming pool
The delicious and varied breakfast buffet
The friendly and helpful staff
The convenient location and good transport links

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.

Nearby attractions

Adhara Hacienda Cancun is located in Downtown Cancun, a neighborhood in Cancun, and is near the airport and near the beach. Travelers who have shopping on the agenda can visit Mercado 23 and Market 28, while those looking for another kind of activity may want to check out Puerto Cancun Golf Course. Traveling with kids? Consider Costa Occidental de Isla Mujeres National Park, or check out an event or a game at Beto Avila Baseball Stadium. Spend some time exploring the area's activities, including golfing. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Children's pool
Free cribs/infant beds
Laundry facilities
Outdoor pool
Playground
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
1 swim-up bar, 1 poolside bar and 1 bar
Full breakfast available for a fee daily 7:00 am–11:00 am: mxn 220-220 for adults and mxn 220-220 for children
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)

Things to do

24-hour health club
Children's pool
Outdoor pool
Playground

Outdoor

Garden
Pool sun loungers
Pool umbrellas

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airports

Airplane
Cancun International Airport
15 km from this hotel
Cozumel International Airport
73 km from this hotel
map

Reviews that mention...

Family Reviews

for Adhara Hacienda Cancun
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

6 reviews

Review data

5 star reviews

67%

4 star reviews

17%

3 star reviews

17%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Adhara Hacienda Cancun

Latest reviews (6)

M

Marlo

5 Jul 2024 - 6 Jul 2024
reviewed on expedia

3 out of 5 stars

No towels available. At. All. Found this out after we checked in and wanted to take our showers before headed back to USA the following morning. Screaming and yelling kids until 10pm was… fun? We think the only reason it stopped was due to a quick rainstorm. Then at 8am the next day we heard singing/music and what seemed like all the furniture in the room above us dragged around and around for 45 minutes. For a 1 night stay due to having to stay an extra day (Thanks Hurricane Beryl) at least the bed was comfortable although would’ve liked to sleep in until at least 8:30am. B’Fast was the highlight of the stay.
L

Lucas

21 May 2024 - 22 May 2024
reviewed on expedia

5 out of 5 stars

This is a beautiful old Spanish style hotel very beautiful abba amazing staff not far from the downtown strip. Amazing pool and swim up bar rooms were great as well. Are flight got canceled for two days and they really took care of us like family!
r

richard

3 Nov 2023 - 4 Nov 2023
reviewed on expedia

5 out of 5 stars

A really nice hotel in downtown Cancun. The bed was great. Staff friendly, helpful and accommodating My only regret is that I booked for one night before joining my family at an all inclusive. I could’ve stayed here a month for a week there. I will be back.
R

Ramez

Invalid Date - 30 Dec 2022
reviewed on orbitz

4 out of 5 stars

I spent one week with my family of four persons. Everything was fine, the cleaners, the breakfast was really good with a big variety, except two things. First it was very difficult to obtain four towels in the bathroom. Twice I had to ask several times the receptionists who assured me that the room service will bring the towels and they didn’t. That was annoying. The second point, my wife after we had breakfast, went back to the restaurant to get another coffee, and the breakfast was still served, one of the waiters run at her and told her that she cannot get any other drinks, because she finished having breakfast. That was a bit unusual in an open buffet breakfast!
J

James

3 May 2022 - 12 May 2022
reviewed on orbitz

5 out of 5 stars

I always stay at the Adhara Hacienda when I vacation in Cancun. Great price for this convenient hotel. Staff is great. Walking distance from the main bus station and other transportation to Playa del Carmen. I recently had a family member that ended up in the hospital with a serious illness and had to cancel my first attempt at a Cancun vacation this year. I called them only one day before I was scheduled to stay at the Adhara and they said they would refund my money. I'm a loyal Adhara customer.
E

Egle

20 Mar 2022 - 24 Mar 2022
reviewed on hcom

5 out of 5 stars

One of the best 3 star hotels I’ve ever been to! Everything was great, including a stylish atmosphere, clean rooms, big pool, unlimited breakfast buffet and so many delicious food options, nice staff, free shuttle to the beach! The only downside for me was that it’s a family-friendly hotel so there were many screaming kids… But overall it’s a great deal for the price, I recommend Adhara!
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