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The Ritz-Carlton, Macau

5 star hotel
9.6/10 Exceptional
(182 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

This smoke-free hotel features 3 restaurants, a full-service spa, and free water park access. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.

Nearby attractions

Located in Cotai, The Ritz-Carlton, Macau is connected to a shopping center. Taipa Houses-Museum and Museum of Taipa and Coloane History are cultural highlights, and travelers looking to shop may want to visit Rua do Cunha and City of Dreams. Traveling with kids? Consider Seac Pai Van Park and Karting Track.

Popular amenities

Family friendly

Arcade/game room
Children's club (surcharge)
Children's pool
Free area shuttle
Free cribs/infant beds
Free water park access
Laundry facilities
Lazy river
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
24-hour room service
3 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6 am–10 am: mop 418 per person
Coffee/tea in common area(s)

Spa

11 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Detox wraps
Facials
Manicures and pedicures
Massage - swedish
Massage - thai
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Sauna
Spa open daily
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Roll-in shower (select rooms)
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

Arcade/game room
Children's pool
Fitness center
Free water park access
Full-service spa
Outdoor pool
Sauna
Shopping
Steam room

Conveniences

Ballroom
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
Macau International Airport
3 km from this hotel
Hong Kong International Airport
43 km from this hotel
Shenzhen Bao'an International Airport
61 km from this hotel
map

Reviews that mention...

Family Reviews

for The Ritz-Carlton, Macau
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

1 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

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We have selected a sample of reviews which reflect what families have said about The Ritz-Carlton, Macau

Latest reviews (1)

A

Alice

20 Mar 2024 - 21 Mar 2024
reviewed on hcom

5 out of 5 stars

Read a lot of reviews before making the decision of staying at the Ritz-Carlton and I am 200% happy with our stay with 53rd floor lounge access. The lounge provides 5 meal/drink services from breakfast to after dinner drinks and everyone on this floor is extra nice especially Molly, Allan and Lila My family and I will not stay anywhere else in Macau now. ++++recommend!
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