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JW Marriott Hotel Macau

5 star hotel
Kids stay free
9.2/10 Wonderful
(1001 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

4 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, a free airport shuttle, and a free casino shuttle are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.

Nearby attractions

Located in Cotai, JW Marriott Hotel Macau is connected to a shopping center. Macau Tower and Senado Square are notable landmarks, and if an activity is on the agenda, check out Macau Fisherman's Wharf. Traveling with kids? Consider Seac Pai Van Park, or check out an event or a game at Cotai Arena. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Children's club (surcharge)
Children's pool
Free area shuttle
Free cribs/infant beds
Laundry facilities
Lazy river
Outdoor pool
Playground
Refrigerator
Rollaway/extra beds (surcharge)
Soundproofed rooms
Waterslide

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

2 bars/lounges and 1 poolside bar
24-hour room service
4 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 7 am–10:30 am: mop 284 for adults and mop 142 for children

Spa

13 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Sauna
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Bathroom emergency pull cord
Braille signage
Grab bar in bathtub
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Low-height electrical outlets in bathroom
Portable bathtub seat
Roll-in shower
Transfer shower
Valet for wheelchair-equipped vehicle
Visual fire alarm
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible van parking

Things to do

Children's pool
Fitness center
Full-service spa
Outdoor pool
Playground
Sauna
Shopping
Spa tub
Steam room

Outdoor

Rooftop terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library

More

Smoke-free property

Nearest Airports

Airplane
Macau International Airport
3 km from this hotel
Hong Kong International Airport
43 km from this hotel
Shenzhen Bao'an International Airport
61 km from this hotel
map

Reviews that mention...

Family Reviews

for JW Marriott Hotel Macau
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

50%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about JW Marriott Hotel Macau

Latest reviews (2)

C

Chung

7 Aug 2023 - 10 Aug 2023
reviewed on expedia

3 out of 5 stars

Hotel facilities especially the swimming pool area and The Deck are great for families. We were disappointed that some staff were not very friendly but it can be difficult with the language. There were some very friendly staff also. It took some time for the hotel to organise an extra bed for us with plenty of notice which we found disappointing.
S

Shiumung

4 Jun 2023 - 9 Jun 2023
reviewed on expedia

5 out of 5 stars

I rarely do review but this time we had a very great experience in JW Macau that I have to give credit to. We stayed for 5 nights at executive suite for a family trip - Inga and Amy in executive lounge are above and beyond. Meet all our needs and requests. Room is clean and comfortable, food in the executive lounge is good, very comfortable hotel that is in the Galaxy area but on the less crowded side. We are very happy with our stay and will definitely come back to JW Marriot Macau for our next stay.
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