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Grand Hyatt Macau

5 star hotel
Kids stay free
9.2/10 Wonderful
(1008 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas, a free area shuttle, and a free casino shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.

Nearby attractions

Located in Cotai, Grand Hyatt Macau is connected to a shopping center. TeamLab SuperNature Macao and Museum of Taipa and Coloane History are cultural highlights, and some of the area's activities can be experienced at Macau Orient Golf Club and Macau Golf and Country Club. Traveling with kids? Consider Karting Track and Seac Pai Van Park.

Popular amenities

Family friendly

Children's club (surcharge)
Children's pool
Dvd player
Free area shuttle
Highchair
Laundry facilities
Outdoor pool
Playground
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 poolside bar and 1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Buffet breakfast available for a fee daily 7:30 am–11 am: mop 316.8 for adults and mop 158.4 for children
Coffee/tea in common area(s)

Spa

15 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Massage - deep-tissue
Massage/treatment rooms
Spa open select days
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair-accessible parking

Things to do

Children's pool
Fitness center
Full-service spa
Outdoor pool
Outdoor tennis court
Playground
Shopping
Spa tub
Steam room

Outdoor

Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Designated smoking areas (fines apply)

Nearest Airports

Airplane
Macau International Airport
2 km from this hotel
Hong Kong International Airport
42 km from this hotel
Shenzhen Bao'an International Airport
60 km from this hotel
map

Reviews that mention...

Family Reviews

for Grand Hyatt Macau
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

3 reviews

Review data

5 star reviews

67%

4 star reviews

33%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Grand Hyatt Macau

Latest reviews (3)

A

Anna

24 Mar 2024 - 25 Mar 2024
reviewed on expedia

5 out of 5 stars

The front desk upgraded me to a suite as I have booked a family of 3 adults room and request for extra bed. The suite is really comfortable and the hotel is away from the main streets of Londoner and parisan and venetician creates a tranquil and calm atmosphere. To me this is more high class than the rest
D

Dave

27 Dec 2023 - 29 Dec 2023
reviewed on expedia

5 out of 5 stars

Staff are fantastic and very friendly. Hotel is great for families.
A

3 Aug 2023 - 6 Aug 2023
reviewed on hcom

4 out of 5 stars

Nice designed hotel, staff are friendly & helpful, food was average. Not overly great for kids, Kids playroom requires long sleeve and long pants to enter & play!! BUT if you don't have them we have them for sale! lol There are much better family friendly alternatives such as the Parisian without all the weird rules. Apart from that it was ok.
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