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Hilton Tokyo
4 1/2 star hotel
Kids stay free
8.6/10 Excellent
(1002 verified Hotels.com guest reviews)
generated by AI based on family reviews
Overview
Hilton Tokyo offers a convenient and comfortable stay for families. Families appreciate the hotel's complimentary shuttle service from Shinjuku Station, making travel with children easier. The hotel's connection to a small underground mall adds convenience. Guests also praise the extensive breakfast options.
Guest highlights
The free shuttle service from Shinjuku station.
The extensive breakfast options.
The convenient connection to a small underground mall.
About the hotel
This smoke-free hotel features 4 restaurants, an indoor pool, and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a sauna, and a 24-hour business center are onsite.
Nearby attractions
Located in Shinjuku neighborhood, Hilton Tokyo is connected to a shopping center. Tokyo Imperial Palace and Shinjuku Gyoen National Garden are local landmarks, and some of the area's attractions include Tokyo Disneyland® and Tokyo DisneySea®. Looking to enjoy an event or a game while in town? See what's happening at Tokyo Dome or Tokyo Metropolitan Gymnasium. Guests appreciate the hotel's convenience to public transportation: Tochomae Station is 4 minutes by foot and Nishi-shinjuku Station is 4 minutes.
Popular amenities
Family friendly
Free cribs/infant beds
Grocery/convenience store
Indoor pool
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)
Wifi
Available in all rooms: wifi (jpy 1000 per night), wired internet (surcharge)
Available in some public areas: free wifi and wired internet
Food and drink
2 bars/lounges
24-hour room service
4 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 7:00 am–10:30 am: jpy 4200 for adults and jpy 2100 for children
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Things to do
24-hour fitness center
Art gallery
Free bicycle rentals
Indoor pool
Outdoor tennis court
Sauna
Shopping
Conveniences
Atm/banking services
Ballroom
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
More
Smoke-free property
Nearest Airports
Tokyo International Airport
18 km from this hotel
Narita International Airport
63 km from this hotel
Reviews that mention...
Family Reviews
for Hilton Tokyo
4 out of 5 stars
5 reviews
Review data
5 star reviews
- 40%
4 star reviews
- 20%
3 star reviews
- 20%
2 star reviews
- 20%
1 star reviews
- 0%
We have selected a sample of reviews which reflect what families have said about Hilton Tokyo
Latest reviews (5)
Z
Zachary
13 Jun 2024 - 16 Jun 2024
reviewed on expedia
2 out of 5 stars
I was here a decade ago on business and I left impressed. Fast forward to 2024 I'm visiting with my family, and I find the value proposition here severely lacking. Perhaps hospitality management in the rest of the world has caught up, and many far surpassed this particular establishment. Overall I felt the room is old, tired, and quite confined. Design is dated. Sound proofing is weak. Not as clean as I remembered. All would've been acceptable had the price matched its current state. Not likely to stay here again given numerous options available elsewhere.
N
Nicholas
8 May 2024 - 16 May 2024
reviewed on expedia
3 out of 5 stars
I booked a 'junior suite' this is in fact more the size of a normal room, a suite should have a bedroom and a living room as a minimum otherwise it is not a suite.
The bathroom was tiny, i could not open the shower door unless the main door was open, water pressure was low. Shampoo and shower gel are issued from wall dispensers !
Our room must have been next to a utility room as the constant noise of laundry machines was very annoying.
Lounge cocktail choices are very limited and repeated ad nauseum.
In room internet is not included in room price, beware.
Limited tv channels, no Netflix.
H
Haider
Invalid Date - Invalid Date
reviewed on expedia
5 out of 5 stars
Hotel stay was amazing and staff were really helpful. The breakfast is amazing and has plenty of options to choose from. The have a free shuttle service from shinjuku station which really makes it easy if you are travelling with children. There is a small underground mall connected to the hotel which is nice and convenient. Overall really happy with our stay.
Y
Yee Yin Hubert
10 Mar 2023 - 23 Mar 2023
reviewed on orbitz
4 out of 5 stars
I booked a junior suite and needed to request to change the room because of dust mite on the sofa and near the desk. The quality of breakfast is average. Expecting higher standard for a 4 star hotels. Service of the staff are good.
A
10 Feb 2023 - 14 Feb 2023
reviewed on hcom
5 out of 5 stars
Mostly great things to connect from airport to hotel and shinjuku station to hotel (every 20 minutes have shuttle)
we can very comfortably move from hotel to another place
Lounge also very comfortable to stay
while we wait check in, staff mostly welcome us to stay
and kids also acceptable and really easy and comfortable
really happy to stay
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