Kette Hotel

Good position, young man on reception particularly attentive and on the ball. All staff were helpful. Had a family of 5 check in next door in one room, 3 adults 2 children who were extremely noisy to the point I had to complain. At one stage the man knocked on my door quite late as he forgot his room, bizarre. Staff spoke to them swiftly. Should not be allowed that many in one room.

I have very mixed feelings after the stay. The staff was very nice and willing to help. However, there is a lot that the hotel is lacking. Breakfast was very poor: croissants, yogurts, cereal, toast, kiwi and apples, cold lunch meat and cheese. The hotel should really add more choices. We were also offered free trip to Murano upon check in, but when we tried to arrange it and sign up a day before, the next day we were told they wont be able to get water taxi after we waited close to an hour, ready to go just to be told they cant do it for us. Why offer then?! Another thing is that when we left AC on in our room to come back to cool room, we came back to AC off and !!!windows open by the cleaning staff. It was unbearably hot! Not to mention cleaning staff did not clean the first day until we came back to the hotel afternoon and said they can clean then. Makes no sense to clean with us there including a small child… I unfortunately would not stay in the hotel again and don't recommend.