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Estelar Cartagena de Indias Hotel

4 star hotel
Kids stay free
8.6/10 Excellent
(1007 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

Estelar Cartagena de Indias Hotel is a great option for families visiting Cartagena. Families appreciate the hotel's helpful staff, safe environment, and excellent location near the old city. The spacious and clean rooms are a plus, and while the breakfast is considered very good by many, some mention limited variety. The hotel also offers room service and the option to book tours through the hotel for a more private experience. Note that there are reports of additional charges for children.

Guest highlights

The helpful and friendly staff
The safe and convenient location near the old city
Spacious and clean rooms
Delicious breakfast and room service

About the hotel

At Estelar Cartagena de Indias Hotel, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.

Nearby attractions

Located near the beach, Estelar Cartagena de Indias Hotel is in Bocagrande, a walkable area in Cartagena with great shopping. Plaza Bocagrande Commercial Center and Centro Comercial Nao are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Port, Fortresses and Group of Monuments and Bocagrande Beach. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Estadio De Softbol De Chiquinquira.

Popular amenities

Family friendly

Children's pool
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
1 restaurant
Buffet breakfast available for a fee daily 6 am–10 am: cop 56160 for adults and cop 56160 for children
Room service available

Spa

Facials
Manicures and pedicures
Massages
Sauna
Spa open select days

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

Things to do

3 spa tubs
Children's pool
Fitness center
Full-service spa
Outdoor pool
Sauna

Outdoor

Outdoor furniture
Pool sun loungers
Rooftop terrace

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
Rafael Nunez International Airport
5 km from this hotel
Ernesto Cortissoz International Airport
100 km from this hotel
map

Reviews that mention...

Family Reviews

for Estelar Cartagena de Indias Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

11 reviews

Review data

5 star reviews

45%

4 star reviews

27%

3 star reviews

9%

2 star reviews

18%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Estelar Cartagena de Indias Hotel

Showing 1 - 10 of 11 reviews

Latest reviews (11)

e

edmundo

22 Jun 2024 - 28 Jun 2024
reviewed on orbitz

5 out of 5 stars

The staff is always helpful, the hotel is safe and close to the old city. My family had a great time.
F

Flo

8 Jun 2024 - 12 Jun 2024
reviewed on orbitz

5 out of 5 stars

Honestly, if there’s a way to give this 10 stars I would from the staff which is top-notch. The pictures did no justice of how gorgeous the hotel is how safe they make you feel just remember For your booking Purpose an adult is considered 11or older in Columbia so if you’re bringing a child that is over the age of 11 consider them as an adult when you’re booking or you will get charged the fee there Other than that, it was amazing experience
J

Jayson

24 May 2024 - 27 May 2024
reviewed on expedia

5 out of 5 stars

Beautiful Hotel. Excellent location. The staff was incredibly friendly and the rooms were spacious and clean. Breakfast was very good and so was room service. We booked a tour through the hotel which was a bit more expensive than other places but I wanted something more private, traveling with kids. We had a great time. Would definitely be back to this hotel.
L

Lushanda

9 Feb 2024 - 11 Feb 2024
reviewed on hcom

4 out of 5 stars

My birthday trip was good, location was amazing, breakfast was great only issue is that they charge me for my kids when it was included. Everything else was prefect will definitely be back
a

adrian

2 Sept 2023 - 5 Sept 2023
reviewed on orbitz

3 out of 5 stars

Im not sure if Expedia is to blame or Estelar. When I was buying to hotel there was no mention that you couldn't have guest in your room. Not even my family member was allowed in my room unless I paid $75. That $75 fee only allows you guest access for 24 hours. Also my 1st room smelled like sitting water or mold, I was promptly giving a new room, but if you are going to not allow your customers to have guest in their room every other aspect of your property should perfect.
A

Andrea

31 Jul 2023 - 4 Aug 2023
reviewed on hcom

5 out of 5 stars

We had a junior suit, it was excellent. . The sofa bed in living room is not comfortable. Otherwise the hotel superb.
o

olga

1 Dec 2022 - 8 Dec 2022
reviewed on orbitz

2 out of 5 stars

I am very upset because of the services. Different prices for North Americans than local people. There is construction right in front of the hotel . The closest beach about 4-5 miles walk. During the emergency we have to leave one day early , so they charge me extra day because it’s prepaid. The staff of the hotel had been mentioned that extra one day of charge is not returnable.First trip that is very upsetting for me and my family
J

Jean

23 Jul 2022 - 30 Jul 2022
reviewed on orbitz

4 out of 5 stars

The property location was great however they charge me $87 because my kids ate some candy bars and some chips the breakfast needed more varieties
M

Maria

18 Jul 2022 - 20 Jul 2022
reviewed on orbitz

5 out of 5 stars

Excellent hotel for family, super delicious breakfast and the restaurant is also excellent! Swimming pool is small but nice for kids. Spas and gym are great!
R

Rafael

7 Jul 2022 - 11 Jul 2022
reviewed on orbitz

2 out of 5 stars

I had to ask many times about the VIP Expedia benefit because they were not aware or just “didn’t know what are you talking about ”. The pool was simply disappointing and in bad shape. One of the kids in my family was hurt with a broken tile. There were no service to the pool charged to the room as a deposit must be given at front desk. Sofa bed in the suite was the most uncomfortable experience ever.
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