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Capri Inn

2 star hotel
Kids stay free
9.4/10 Exceptional
(1008 verified Hotels.com guest reviews)
See verified family reviews (14)

generated by AI based on family reviews

Overview

The Capri Inn is a family-run hotel that offers a warm and welcoming atmosphere. Families appreciate the clean rooms, comfortable beds, and thoughtful amenities such as extra pillows, coffee, and hot chocolate. Some rooms offer beautiful water views, and the hotel's convenient location provides easy access to restaurants and major roadways, while remaining surprisingly quiet. While some rooms may be small for larger families, guests consistently praise the friendly staff and excellent value.

Guest highlights

The exceptionally friendly and welcoming staff
Spotless clean rooms and comfortable beds
The beautiful water views from some rooms
The convenient location with easy access to restaurants and major roadways, yet surprisingly quiet

About the hotel

A business center, a 24-hour front desk, and a computer station are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-out, free newspapers, and a picnic area.

Nearby attractions

Capri Inn is located in York - Haig, a neighborhood in St. Catharines, and is near a train station and near theme parks. The area's natural beauty can be seen at Montebello Park and Lakeside Park Beach, while FirstOntario Performing Arts Centre and St. Catharine's Museum are cultural highlights. Meridian Centre and Whirlpool Aero Car are also worth visiting. Spend some time exploring the area's activities, including winery tours, outlet shopping, and golfing.

Popular amenities

Family friendly

Refrigerator
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Guest services

24-hour front desk
Daily housekeeping
Turndown service

Accessibility

Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
This property does not have elevators
Upper floors accessible by stairs only

Outdoor

Picnic area

Conveniences

Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
Buffalo Niagara International Airport
51 km from this hotel
Toronto Pearson International Airport
63 km from this hotel
map

Reviews that mention...

Family Reviews

for Capri Inn
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

14 reviews

Review data

5 star reviews

86%

4 star reviews

7%

3 star reviews

0%

2 star reviews

0%

1 star reviews

7%

We have selected a sample of reviews which reflect what families have said about Capri Inn

Showing 1 - 10 of 14 reviews

Latest reviews (14)

S

Sarah

9 Jul 2024 - 10 Jul 2024
reviewed on hcom

5 out of 5 stars

We booked the room last minute for the family and we were very happy we picked this hotel. The room was very clean and it had a table and chairs outside the room for my husband and I to relax together while the kids slept. The gentleman at the desk was very pleasant and inviting. Overall it was a great experience at this hotel. We will definitely be back.
D

Deanna

17 Jun 2024 - 19 Jun 2024
reviewed on expedia

5 out of 5 stars

Staff was super friendly and the view of the water was beautiful! Room was small for family of four but beds were super comfy with the perfect amount of blankets and extra pillows readily available. Coffee was restocked each day, which is nice. Shower would be short for tall people, but water pressure was great. Even though it’s right by busy traffic, our room was perfectly quiet and no cigarette smell entered our room despite neighboring hotel guests smoking outside.
M

Marites

18 Apr 2024 - 19 Apr 2024
reviewed on expedia

5 out of 5 stars

I was expecting not so good with price I paid but surprisingly, everything was excellent. From a smooth check in, very warm and welcoming staff, easy breezy parking, walking distance restaurants, to super clean room! They provided blowdryers, extra pillows, coffee station with hot chocolate packets for those who doesn't drink coffee or in our case - our kids, toiletries, clean white towels, and more!!! Location is so convenient and to add on that is a free parking. Where can we get free nowadays? 5/5 stars for me!! Would stay again in a heartbeat!
L

Luke

2 Feb 2024 - 3 Feb 2024
reviewed on expedia

5 out of 5 stars

Had to stay in St.Catherines due to an emergency. The first night stayed at a big name chain hotel which pride itself on being an upper level 4-5 star hotel. The second night I stayed at the Capri for half the price of the big chain. The Capri was not only a better value, it was a better room. Bed was more comfortable. The room was nicely renovated and the grounds and location were great. I would definitely recommend this nice family run business.
S

Simon

24 Dec 2023 - 26 Dec 2023
reviewed on expedia

5 out of 5 stars

We have stayed at this property several times and the reception is always personable and helpful. Wonderful family run establishment, very clean and great value for money.
m

melanie

3 Dec 2023 - 4 Dec 2023
reviewed on hcom

5 out of 5 stars

Wonderful, friendly staff at this hotel - it's great to see such fine customer service these days. We have told family and friends about our stay, and highly recommend The Capri Inn!
R

Robert

15 Mar 2023 - 18 Mar 2023
reviewed on travelocity

5 out of 5 stars

This is a super clean family-run hotel, with great value for the money on room rates. This is our third stay at Capri Inn, and we certainly will be coming back to stay again! The location is excellent, with great restaurants close by, and the QEW also nearby. This is also the third time we were able to see wild swans from our room's window (ask for a room that faces the water)!
R

Robert

26 Jan 2023 - 29 Jan 2023
reviewed on travelocity

5 out of 5 stars

This is a family-run inn, and it is spotlessly clean and a great value for the money. This is our second stay at the Capri, and it was every bit as nice as the first - we will be coming back!! Thank you, Bobby for the excellent service and dining suggestions! Our room's window looked out at the water, and we had six wild swans in view from our window for all four of the days we stayed - an unexpected bonus!
P

Peggy

14 Jan 2023 - 15 Jan 2023
reviewed on hcom

5 out of 5 stars

This hotel is family run, very welcoming every time we stay there. The rooms are very clean and the beds are comfy!
h

heather

10 Dec 2022 - 11 Dec 2022
reviewed on hcom

5 out of 5 stars

Check in super quick and VERY friendly. We were given an upgraded room to allow more space for our family which was very thoughtful and a nice personal touch. The room was very clean, beds were comfortable, large TV, fast free wifi and a great heating system. Bathroom was spotless with all toiletries provided. Missions and juice available in the morning which was an unexpected touch. All on top of the extremely convenient location (one driveway away from the 403 but absolutely silent in the room-no traffic or adjacent room noise at all) with lots of food choices on the same street.
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