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Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel

3 star hotel
9.4/10 Exceptional
(1365 verified Hotels.com guest reviews)
See verified family reviews (26)

generated by AI based on family reviews

Overview

Holiday Inn Express Niagara-On-The-Lake is a great option for families. The hotel boasts spacious, clean rooms and a yummy breakfast, with an automatic pancake machine a particular hit. Families will also appreciate the inviting pool (although it may be too cool for some), and the hotel's convenient location near various activities, restaurants, and shopping. While breakfast can sometimes run out, the staff are responsive to requests for more food.

Guest highlights

Spacious, clean rooms
Yummy breakfast, especially the automatic pancake machine
Convenient location near activities, shopping and restaurants
Inviting pool

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite. Housekeeping is available on request.

Nearby attractions

Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel is located in Glendale, a neighborhood in Niagara-on-the-Lake, and is in a shopping district. Royal Niagara Golf Club and Meridian Centre are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Horseshoe Falls and American Falls. Whirlpool Aero Car and Waves Indoor Waterpark are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available weekdays 6:30 am–9:30 am

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Buffalo Niagara International Airport
43 km from this hotel
Toronto Pearson International Airport
68 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

26 reviews

Review data

5 star reviews

73%

4 star reviews

15%

3 star reviews

0%

2 star reviews

12%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel

Showing 1 - 10 of 26 reviews

Latest reviews (26)

R

Raman

1 Jul 2024 - 3 Jul 2024
reviewed on travelocity

5 out of 5 stars

Thanks to the staff for arranging the breakfast take away bags for the family, as we had to checkout early in the morning. It was nice experience, very peaceful, no bad smells around, very clean and quite , safe place.
K

Kimberly

24 Jun 2024 - 26 Jun 2024
reviewed on hcom

5 out of 5 stars

Our family loved the spacious, clean rooms, the yummy breakfast, and the proximity to fun activities. We would definitely come here again!
C

Char

25 May 2024 - 27 May 2024
reviewed on expedia

5 out of 5 stars

This hotel was newer and still sparkling. Check in was great with a courteous staff. The free hot breakfast on the first day was good. They have an automatic pancake machine and the bag was empty and they replaced it promptly. The king size bed and room was outstanding. Clean, new and fresh. The pool did look inviting, but was too cold for this freezebaby. On the second morning, the free hot breakfast was non-existent because everything was gone. This was at 8:55 AM and breakfast is served until 9:30 AM. My husband asked the kitchen staff for hot food and she said. “We’re Done.” Obviously, I went to the front desk and they immediately demanded them to make hot food as there were 25-30 people who were still looking to eat. That was the only bad part. We would stay here again.
D

Dale-Marie

15 Mar 2024 - 17 Mar 2024
reviewed on expedia

5 out of 5 stars

Was nice and close to what was needed food wise, gas and shopping!! The pool was great for the kids. The gym was well equipped for a workout away from home too!!
J

Jacqueline

14 Mar 2024 - 15 Mar 2024
reviewed on expedia

4 out of 5 stars

Loved that it was clean and family friendly.
J

Johannah

30 Dec 2023 - 1 Jan 2024
reviewed on expedia

5 out of 5 stars

We loved everything about this property!! The staff were very friendly and helpful, the room was perfect and the buffet breakfast was delicious. We would definitely stay here again and absolutely recommend to our family and friends. Thank you to the staff for making our stay wonderful 🙂
M

Murugesan

31 Dec 2023 - 1 Jan 2024
reviewed on expedia

5 out of 5 stars

Nice place feels comfortable and highly recommended this place for family and others to stay!!
L

LaKeissia

2 Sept 2023 - 4 Sept 2023
reviewed on travelocity

5 out of 5 stars

The hotel was newer (built in 2017) and the outer facade was clean and neat. The lobby was also very inviting. The hotel is situated near the expressway and about 10 minutes from Niagara Falls. Not to mention, the hotel is across the expressway from an outlet mall. My family and I enjoyed our stay. Definitely would stay again
W

WEEDA

11 Jul 2023 - 13 Jul 2023
reviewed on travelocity

5 out of 5 stars

Very nice place to stay with family and great breakfast.
M

Michael

28 Jun 2023 - 30 Jun 2023
reviewed on travelocity

5 out of 5 stars

3 night stay with the wife and children and it was everything we were hoping for. Clean, quiet, safe with ample free parking. The only downside was during check in, the woman checking is in seemed a bit pretentious and unfriendly. Technically she was “professional” but certainly not warm and welcoming. Overall it was an enjoyable stay and I definitely recommend them and will most likely be back.
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