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Days Inn by Wyndham Ottawa West

2 1/2 star hotel
Kids stay free
7.8/10 Good
(1005 verified Hotels.com guest reviews)
See verified family reviews (11)

About the hotel

A 24-hour fitness center, a 24-hour business center, and conference space are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.

Nearby attractions

Days Inn by Wyndham Ottawa West is located in Nepean, a neighborhood in Ottawa. Peace Tower and Royal Canadian Mint are local landmarks, and the area's natural beauty can be seen at Andrew Haydon Park and Mooney's Bay Park. Looking to enjoy an event or a game while in town? See what's happening at Canadian Tire Centre or Bell Sensplex.

Popular amenities

Family friendly

Grocery/convenience store
Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free on-the-go breakfast available daily 6:30 am–10 am

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

24-hour fitness center

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store

More

Smoke-free property

Nearest Airport

Airplane
Ottawa Macdonald-Cartier International Airport
13 km from this hotel
map

Reviews that mention...

Family Reviews

for Days Inn by Wyndham Ottawa West
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

11 reviews

Review data

5 star reviews

0%

4 star reviews

36%

3 star reviews

27%

2 star reviews

18%

1 star reviews

18%

We have selected a sample of reviews which reflect what families have said about Days Inn by Wyndham Ottawa West

Showing 1 - 10 of 11 reviews

Latest reviews (11)

L

Lisa

3 Sept 2024 - 5 Sept 2024
reviewed on hcom

3 out of 5 stars

The lobby was full of loud kids running around every time we walked through. The guy at the desk upon check in was not at all friendly. The fan in the bathroom didn't work, the towels are very rough (even for hotel towels) and the blanket was not clean. The ladies at check out were friendly even though there were fire alarms going off an kids running around.
J

Julie

23 Jul 2024 - 24 Jul 2024
reviewed on hcom

3 out of 5 stars

When arrived there was kids running through the lobby, no parents around. Kids were playing in the so called eating area. Went to park our car and kids playing with a football and riding scooters in the parking lot. I was very worried our car was going to be damaged. There seemed to be a lot of sketchy people hanging out back of the hotel. Would not recommend this hotel to a young couple or a family.
E

Evelyn

28 Apr 2024 - 30 Apr 2024
reviewed on hcom

3 out of 5 stars

Front staff was great. Friendly and efficient. Beds are okay but the pillows are too small length wise but too full. Hard to get comfortable. Hallway to our room was full of kids having a party. We didn't say anything because come 10pm we didn't hear a sound from them. Our room was somewhat clean. Regular maid duties were great but the windows were filthy, the dirt and dust on the walls were gross. Our second night our key cards were deactivated and we had to wait to have them fixed. Apparently an issue with this hotel.
a

annette

5 Jul 2023 - 8 Jul 2023
reviewed on hcom

1 out of 5 stars

I woke up my first morning with bites on my hip. I let them know I would have family coming they turned them away couldnt have them come up to visit
E

Evelyn

6 Jan 2023 - 7 Jan 2023
reviewed on hcom

4 out of 5 stars

Good Value for a night's stay. Easy to find and in a good area with lots of stores and restaurants within walking distance. Plenty of parking that is well lighted. Hotel was clean. Staff was friendly. Breakfast was limited but good for a quick bite and the coffee was hot. I was happy they had lactose free milk which did impress me. The toilet was very short and small which was odd. Beds were quite uncomfortable in my opinion. My office chair was worn out....not a huge deal but needs replacing. I was disappointed by the constant running and screaming of kids up and down the halls between 10pm and midnight. I could hear them stampeding on the floor above as well.
J

Jennie Link

9 Sept 2022 - 10 Sept 2022
reviewed on travelocity

1 out of 5 stars

DISGUSTING Hallway was not vacuumed, found multiple hairs in the bed (obviously not changed), toilet kept running and bathroom was gross. I didn’t feel safe having an home in my room to fix these things because of my valuables. Front desk was nice but had no knowledge of anything in the area. People were living on the floor we were staying on and the kids were running up and down the hall and started yelling at 7am. Terrible experience… find somewhere else to stay.
K

Kim

13 Aug 2022 - 14 Aug 2022
reviewed on travelocity

2 out of 5 stars

Disappointed w the room. Upon arrival, they gave me a quieter room because there were a bunch of kids. But it was in front of elevator & ice machine. Not so quiet. The wallpaper was peeling and overall could be cleaner.
D

Donald

7 Apr 2022 - 10 Apr 2022
reviewed on travelocity

4 out of 5 stars

Convenient to visiting family in the area - easy to access off 417
T

Thanh Tien

3 Mar 2019 - 5 Mar 2019
reviewed on hcom

4 out of 5 stars

Room is very clean, great price and breakfast include. Wish there a pool since we have kid
A

19 Jul 2024 - 20 Jul 2024
reviewed on hcom

4 out of 5 stars

Customer service desk was often empty, having to ring to get service. Breakfast not included and even when you pay... very little choice and major lack of quality and restaurant looking like someone try to refresh it with kid paint kit.. 15years ago.
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