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Andaz Ottawa Byward Market - a concept by Hyatt

4 star hotel
8.6/10 Excellent
(1504 verified Hotels.com guest reviews)
See verified family reviews (12)

About the hotel

A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and self parking. Housekeeping is available on request.

Nearby attractions

Andaz Ottawa Byward Market - a concept by Hyatt is located in Downtown Ottawa, a neighborhood in Ottawa, and is near a metro station and near the boardwalk. National Gallery of Canada and Canadian Museum of History are cultural highlights, and travelers looking to shop may want to visit Byward Market Square. Elgin Street and Museum of Nature are also worth visiting. Guests love the hotel's central location.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant and 1 coffee shop/cafe
2 bars/lounges
Cooked-to-order breakfast available for a fee 7:00 am–10:00 am on weekdays and 7:00 am–11:00 am on weekends: cad 15-32 for adults and cad 7.50-32 for children
Room service available

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center

Outdoor

Rooftop terrace

Conveniences

Elevator

More

Smoke-free property

Nearest Airport

Airplane
Ottawa Macdonald-Cartier International Airport
12 km from this hotel
map

Reviews that mention...

Family Reviews

for Andaz Ottawa Byward Market - a concept by Hyatt
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

12 reviews

Review data

5 star reviews

42%

4 star reviews

17%

3 star reviews

8%

2 star reviews

17%

1 star reviews

17%

We have selected a sample of reviews which reflect what families have said about Andaz Ottawa Byward Market - a concept by Hyatt

Showing 1 - 10 of 12 reviews

Latest reviews (12)

N

Nomakhaya

30 Jun 2024 - 2 Jul 2024
reviewed on expedia

5 out of 5 stars

I liked everything about this boutique like hotel. The welcome we got from front desk and they accommodated to our requests with big smiles. The room was perfect with a view of the hill. The housekeeping was fantastic, checking on what qe needed. It was my first time in Ottawa and this is going to be my go to hotel when visiting again I would recommend this hotel in a heart beat to frends and family, oh i already did 😀 It was the best stay. I could go on and on about the restaurants on site as well
N

Nelisha

6 Jul 2024 - 9 Jul 2024
reviewed on expedia

1 out of 5 stars

Terrible experience. All the other guest were given full services except us. My family and I felt discriminated. There was so many missing information and everything was chaos. I was so disappointed.
M

Marisa

12 Jun 2024 - 16 Jun 2024
reviewed on expedia

4 out of 5 stars

The hotel itself is lovely, and the staff were nothing but fabulous. The room was clean and well stocked, including free snacks and non alcoholic drinks in the room on arrival. Dining options at the hotel are limited and quite pricey for what they are, but the food was good. The main drawback is the location. Although super convenient (right in the Byward Market) the area surrounding the hotel - particularly going down Rideau - can be quite sketchy. Easy enoughbto navigate if one is aware of what to watch for, but not family friendly. If looking to stay with a family, go elsewhere.
H

Huanzhang

10 May 2024 - 11 May 2024
reviewed on expedia

3 out of 5 stars

Pros: Great location, the hotel looks new, room is very clean and functional, and comfortable bed. Cons: NOISY, very noisy on Friday and weekends because there is a street of bars, I can’t sleep until 2 am, the hotel’s window does not do anything to these noise. The hotel does not have its own parking, but there is a parking lot across the street, for me, it is not a big problem. Overall: not recommmended for families and weekend vacation, there are better choice around this location and the same price range.
T

Tim

16 Aug 2023 - 17 Aug 2023
reviewed on orbitz

5 out of 5 stars

Fantastic staff, modern rooms with great views and comfortable beds for a family of 4! Highly recommend and will return. Thanks for the stay!
A

AVTAR

9 Jun 2023 - 10 Jun 2023
reviewed on orbitz

2 out of 5 stars

I am with my family.I have two kids . They charge $35 for parking but no parking .it’s rain outside and no one help us for parking
M

Michele

10 Mar 2023 - 11 Mar 2023
reviewed on orbitz

4 out of 5 stars

Recommend for family, friends & as a couple as we got 3 rooms for the family to stay. The single King with a view was amazing. Two Mirrors- inside & out of bathroom. Spacious. An extra door in the washroom for the toilet & a separate door for the shower, with the sink in between also with a door. Soft comfortable bed, walk-in closet. The 2 Queens room with a view was lovely. Only 1 mirror in the washroom. Comfy beds. No top sheet in any room. Excellent restaurant on main floor- service & food & cleanliness. Great location. Easy self parking. Nice lounge on PH floor for photo ops, drinks & seating (indoor and a outdoor section). Everyone says they’ll stay again. Finally the king bed for accessible access was lovely. It did not face the view of parliament but it was spacious for 2. I heard the shower in that room was great with some fancy shower head. We all recommend & will stay again.
A

Almira

4 Sept 2022 - 5 Sept 2022
reviewed on orbitz

5 out of 5 stars

All my family had a weekend and stayed in Andaz hotel for 1 night. The view from the window was beautiful. We were happy to spend time in Ottawa.
X

Xijie

26 Jul 2022 - 28 Jul 2022
reviewed on hcom

5 out of 5 stars

Our family had a great time!
M

Maryam

30 Jun 2022 - 2 Jul 2022
reviewed on orbitz

5 out of 5 stars

The hotel was conveniently located close to all amenities. We spent two nights here as a family of four. The room was spacious and clean. The front staff was extremely helpful throughout our stay. Thank you for an awesome Canada Day weekend!!
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