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Four Points by Sheraton Toronto Airport

3 1/2 star hotel
Kids stay free
Connecting rooms
8.4/10 Very Good
(1310 verified Hotels.com guest reviews)
See verified family reviews (14)

About the hotel

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a conference center, and a spa tub are onsite.

Nearby attractions

Near a train station, Four Points by Sheraton Toronto Airport is in an area with good airport proximity. Black Creek Pioneer Village and Eglinton Grand Theatre are local landmarks, and some of the area's attractions include Canada's Wonderland and Ripley's Aquarium of Canada. Wet 'n' Wild Toronto and Playdium are also worth visiting. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 6 am–10 am: cad 24 per person
Coffee/tea in common area(s)

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Shopping
Spa tub

Outdoor

Bbq grill(s)
Garden
Picnic area
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Fireplace in lobby
Renovated entire property - march 2018
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Toronto Pearson International Airport
1 km from this hotel
map

Reviews that mention...

Family Reviews

for Four Points by Sheraton Toronto Airport
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

14 reviews

Review data

5 star reviews

14%

4 star reviews

7%

3 star reviews

43%

2 star reviews

21%

1 star reviews

14%

We have selected a sample of reviews which reflect what families have said about Four Points by Sheraton Toronto Airport

Showing 1 - 10 of 14 reviews

Latest reviews (14)

A

Aaron

31 Jul 2024 - 1 Aug 2024
reviewed on hcom

3 out of 5 stars

Bed was very comfortable. However we waited for a hour for the shuttle that never arrived (called hotel and was told he was getting gas, waited another 20 min), we had 2 young kids so we ended up taking a taxi.
J

Josee

6 Jul 2024 - 7 Jul 2024
reviewed on expedia

3 out of 5 stars

The front of house staff is lovely and very helpful when you are at the counter, but calling down was useless. I was traveling alone with a baby and both times I called to ask for assistance (once with food delivery, once with a luggage cart) all they did was make things more complicated.
J

Joan

26 Mar 2024 - 27 Mar 2024
reviewed on expedia

1 out of 5 stars

Staff hovered over me with bill and machine at restaurant. I had to ask server to please step away and give me a moment. There were young children in pool area with no parental supervision. They were jumping in the hot tub and had no swimsuits on and only their underwear. I was staying on the 5th floor and wished to go to the pool. I was told by front desk staff that robes provided for 7th floor only.
J

Joan

27 Mar 2024 - 28 Mar 2024
reviewed on expedia

3 out of 5 stars

You,ng kids were jumping in the hot tub with no parental supervision. Sign says children under 12 to have parental supervision but no parent around. Kids did not even have swim suits on but rather only their underwear. I left items behind. I phone long distance 4 times only to get transferred to housekeeping to leave a message but no one returns a call. Seems no one gives a dam
M

Michelle

3 Feb 2024 - 4 Feb 2024
reviewed on expedia

2 out of 5 stars

Just not making sure as it can be confusing that both the Sheraton shuttle and the Four Points by Sheraton stop at the same post at airport. Im sure we arent the only people that got on the wrong one and even when i showed the shuttle driver my receipt before getting on, he didnt recognize it was wrong either. We ended up having to get an Uber back to the right hotwl and it was late at night qith an exhaustwd child. So please be more careful with shuttle service and actually looking
J

Jenny Maia

1 Sept 2023 - 4 Sept 2023
reviewed on orbitz

5 out of 5 stars

Despite checking in and not having our babies cribs ready, and the room not looking like the picture, I must say that the staff and amenities made up for everything else. We had a lovely time interacting with all of their staff from checkin desk agents, shuttle bus drivers to the managers. They were all really lovely, friendly and kind to our kids. It was really appreciated. Plus they have laundry, huge buffet breakfast and 24 hour pool. That was amazing for a young family. I wasn’t in love coming into the room but I must say they won me over with their care and kindness as people. Thank you for a lovely experience.
H

Hollie

23 Aug 2023 - 24 Aug 2023
reviewed on orbitz

3 out of 5 stars

I was placed beside The elevator. I checked in at 10pm and had to wake up w kids at 3:30am. It was so loud being by the elevator we didn’t sleep.
K

Karly

13 Jul 2023 - 14 Jul 2023
reviewed on orbitz

3 out of 5 stars

Two queen bed room was quite small for a family Of 4. The room was also pretty dated with a lot of dry wall damage. Beds were very comfortable.
H

Helgi

6 Jul 2023 - 7 Jul 2023
reviewed on orbitz

1 out of 5 stars

$30 parking charge for a hotel??? You got to be kidding!!!
C

Carole

31 Mar 2023 - 1 Apr 2023
reviewed on hcom

3 out of 5 stars

Check in was very quick and efficient. Bathroom desperately needed renovations as sliding door kept falling off track and couldn't close it which was a huge problem since we were 4 family members together. Toilet wouldn't flush properly and shower drain wasn't working. Besides that , beautiful restaurant with great food in main lobby.
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