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Holiday Inn Express & Suites Surrey, an IHG Hotel

2 1/2 star hotel
Kids stay free
8.8/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (15)

generated by AI based on family reviews

Overview

Holiday Inn Express & Suites Surrey offers spacious suites perfect for families, with a split layout including a bedroom and living room. Families appreciate the free parking and hot breakfast. While some guests have noted noise from other guests, the hotel enforces a 10pm quiet time. The hotel's convenient location and proximity to Guildford's shopping and entertainment options are also plus points for many families.

Guest highlights

The spacious suites with separate bedrooms and living areas.
Free parking
The hot continental breakfast

About the hotel

This smoke-free hotel features a fitness center, a 24-hour business center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.

Nearby attractions

Holiday Inn Express & Suites Surrey, an IHG Hotel is located in Guildford, a neighborhood in Surrey with great shopping. Looking to enjoy an event or a game while in town? See what's going on at Langley Event Center.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Laundry facilities
Microwave
Mini-fridge

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Free buffet breakfast available 6:00 am–9:30 am on weekdays and 6:30 am–10:00 am on weekends

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

Fitness center

Outdoor

Garden
Picnic area

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store
Vending machine
Water dispenser

More

Smoke-free property

Nearest Airport

Airplane
Vancouver International Airport
29 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express & Suites Surrey, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

15 reviews

Review data

5 star reviews

47%

4 star reviews

33%

3 star reviews

0%

2 star reviews

7%

1 star reviews

13%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites Surrey, an IHG Hotel

Showing 1 - 10 of 15 reviews

Latest reviews (15)

D

David

12 Jul 2024 - 13 Jul 2024
reviewed on hcom

4 out of 5 stars

Just a one night stay. We have been here before but we don’t stay often as this is team hotel for everything from high school hockey to junior mens soccer. The breakfast room can be a zoo in the morning. However our stay this time was quiet.
A

Ashwin

29 Jun 2024 - 30 Jun 2024
reviewed on expedia

2 out of 5 stars

Lot of traffic noise ( we were facing the road) and the room upstairs probably had kids who were running around. Could hardly sleep.
D

Duckki

26 May 2024 - 27 May 2024
reviewed on expedia

5 out of 5 stars

Perfect for a family! I loved that my suite was clean had plenty of seating and tables.
R

Reino

5 Jan 2024 - 6 Jan 2024
reviewed on hcom

4 out of 5 stars

Excellent hotel for the price, location, cleanliness, and comfort! I like the split room layout (bedroom and living room) which makes it great for families. Love the free parking and hot breakfast. The only criticism I have is the front desk staff can greatly improve in being more welcoming and friendly to their customers. Every time I walked passed the front desk area the staff would just stare at you and not say anything. It would make a world of a difference and make the customers feel more welcomed and comfortable if you can smile and great them instead of just staring.
J

John

4 Jan 2024 - 6 Jan 2024
reviewed on expedia

4 out of 5 stars

Good location for visiting family nearby. Old tv could use an upgrade.
C

Charlene

23 Dec 2023 - 26 Dec 2023
reviewed on expedia

5 out of 5 stars

What I didn’t like was early in the morning people and kids making a lot of noise in the.hallway which disturbed our sleep. The hot tube was out of order. Everything else was wonderful I will go back for a stay again.
H

Hasan

27 Aug 2023 - 28 Aug 2023
reviewed on orbitz

5 out of 5 stars

My family has happy for that’s I m happy
P

Patrick

4 Aug 2023 - 5 Aug 2023
reviewed on orbitz

1 out of 5 stars

Loved our room, was quite clean and had lots of space for our family, most of staff was very pleasant. Aside from the smell of marijuana that greeted us when we arrived, the stay was quite pleasant for our family for the one night. We would stay again.
A

Angela

2 Jun 2023 - 3 Jun 2023
reviewed on orbitz

5 out of 5 stars

Hotel is conveniently located, clean, great for families and close to shopping. The hot continental breakfast was amazing!
M

Mary

9 Mar 2023 - 17 Mar 2023
reviewed on orbitz

5 out of 5 stars

The staff are exceptionally kind. The hotel is very clean, the beds comfortable, and food options for breakfast are good. It is quite close to Guildford, which has many food, shopping and entertainment possibilities (theatre close by). Many groups of young people and families stay here. It can be a bit noisy before the 10:00 o'clock quiet time - really appreciate that the hotel requires it to be quiet at that time, since I was sleep deprived on arrival and very tired!
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