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Civic Hotel Autograph Collection

4 star hotel
9/10 Excellent
(938 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

The Civic Hotel Autograph Collection receives positive feedback for its excellent staff and convenient location, making it a good option for families wanting easy access to various amenities. While some families appreciate the fast internet access, there are some reports that suggest this hotel may not be ideal for all families. It's advisable to check whether specific family-oriented amenities are available before booking.

Guest highlights

The extremely helpful and efficient staff
The hotel's central location with easy access to food, transport, shopping, and family activities
Lightning fast fibre internet

About the hotel

This smoke-free hotel features a restaurant, a bar/lounge, and a conference center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and a business center. Housekeeping is available on request.

Nearby attractions

Civic Hotel Autograph Collection is located in City Centre, a neighborhood in Surrey, and is near a metro station. Guildford Golf and Country Club and Surrey Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Holland Park and Queens Park. Bear Creek Park and Burnaby Village Museum are also worth visiting. Discover the area's water adventures with kayaking, scuba diving, and snorkeling nearby, or enjoy the great outdoors with hiking/biking trails.

Popular amenities

Family friendly

Seasonal outdoor pool
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Cooked-to-order breakfast available for a fee daily 6:30 am–10 am: cad 25.00 for adults and cad 14.00 for children
Room service available

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Luggage storage
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices in meeting rooms
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower (select rooms)
Transfer shower
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Seasonal outdoor pool

Outdoor

Terrace

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Reception hall

More

Smoke-free property

Nearest Airport

Airplane
Vancouver International Airport
24 km from this hotel
map

Reviews that mention...

Family Reviews

for Civic Hotel Autograph Collection
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

0%

2 star reviews

25%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Civic Hotel Autograph Collection

Latest reviews (4)

A

Atif Muhammmad

26 Jan 2024 - 28 Jan 2024
reviewed on hcom

5 out of 5 stars

Excellent staff, perfect for families Missing a gsmes room for kids
K

Kulwinder

5 May 2022 - 11 May 2022
reviewed on orbitz

2 out of 5 stars

Not good place to stay with family
N

Numaan

6 May 2022 - 7 May 2022
reviewed on orbitz

5 out of 5 stars

Fantastic hotel close to everything (food, transit, shopping, family). They also had lightning fast fibre internet, the fastest I've used in any hotel. Staff were very efficient and extremely helpful. Will definitely return in the future.
N

Numaan

4 May 2022 - 5 May 2022
reviewed on orbitz

5 out of 5 stars

What a fantastic hotel. We stayed for 6 nights. It was close to where our family live, next door to the Skytrain and Surrey Central mall, and close to the freeway. Tons of food options nearby. We’ll definitely repeat stay when we visit Vancouver again. Thank you to the super friendly and helpful staff and thank you for the wonderful stay!!
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