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Comfort Suites Kelowna

3 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(1001 verified Hotels.com guest reviews)
See verified family reviews (42)

generated by AI based on family reviews

Overview

The Comfort Suites Kelowna is a family-friendly hotel with a great waterslide that is a hit with children. While some families have noted noise issues and cleanliness concerns in certain rooms, many praise the friendly staff, comfortable beds, and good breakfast. Families should be aware that renovations may be ongoing, and that noise levels might vary depending on the room location.

Guest highlights

The waterslide is the best kids' waterslide they have ever been on.
Comfortable beds
The good continental breakfast (although orange juice sometimes runs out)

About the hotel

Along with an indoor pool, this smoke-free hotel has a 24-hour health club and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, a business center, and conference space.

Nearby attractions

Comfort Suites Kelowna is located in Rutland, a neighborhood in Kelowna, and is on the Strip and near the beach. Shoppers can check out Orchard Park Mall, while everyone can enjoy the natural beauty of Knox Mountain Park and Okanagan Lake. Looking to enjoy an event or a game while in town? See what's going on at Prospera Place. Spend some time exploring the area's activities, including downhill skiing and snowboarding.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Soundproofed rooms
Waterslide

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Free buffet breakfast available daily 7:00 am–10:00 am

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Ski passes
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

24-hour health club
Indoor pool
Spa tub

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store
Reception hall

More

Fireplace in lobby
Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Comfort Suites Kelowna
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

42 reviews

Review data

5 star reviews

52%

4 star reviews

21%

3 star reviews

14%

2 star reviews

5%

1 star reviews

7%

We have selected a sample of reviews which reflect what families have said about Comfort Suites Kelowna

Showing 1 - 10 of 42 reviews

Latest reviews (42)

C

Christina

24 Jun 2024 - 28 Jun 2024
reviewed on expedia

1 out of 5 stars

I didn’t like this I asked for early chicken I paid for it I didn’t get it. I asked for a place and they said they’d have one in my room. I didn’t get it. My son was out to bed. I had to go get a playpen.my room smelled so bad of weed my kids were complaining of a head ache had to move rooms to a room that wasn’t what I had wanted. The cleaners didn’t clean my room and didn’t pick the garbage It was awful
G

Goncalo

25 Jun 2024 - 26 Jun 2024
reviewed on expedia

5 out of 5 stars

Nice waterslide for kids, pool and hot tub
Z

Zahir

6 Jun 2024 - 7 Jun 2024
reviewed on expedia

1 out of 5 stars

Hotel had bad smell due to renovation, also front desk staff was very rude not welcoming at all , kids jumping up and down on 2nd floor too much noise couldn’t get a sleep
N

Natika

29 Mar 2024 - 30 Mar 2024
reviewed on expedia

4 out of 5 stars

We had a very nice stay with our family. Rooms are very nice and updated! Pool was cold unfortunately and couldn’t take our baby and toddler in it…. Although we were there during construction so we found it a bit loud, could hear people in the hallways and when they walked by.. Overall though great time, excellent breakfast too.
S

Suzanne

24 Mar 2024 - 25 Mar 2024
reviewed on expedia

2 out of 5 stars

The room was spacious and newly renovated. There was dust on many surfaces in the room. Starting from arrival there is limited parking space because of all the storage containers taking up all the spaces. (There are at least 10) entering the hotel the first thing you see are floor to ceiling tarps for a huge construction process in the entrance. We brought our grandchildren there for 1 night of swimming and fun and every time we went to use the pool there were no pool towels in the pool area. Twice i asked the front desk to bring towels and they only brought out about 4-6 towels while the pool was full of families as it is spring break.. The included breakfast was OK and typical of this franchise. The kids enjoyed the waffles.
J

Jessika

17 Mar 2024 - 18 Mar 2024
reviewed on expedia

5 out of 5 stars

We enjoyed Comfort Suites. The Staff were very friendly and helpful. They genuinely asked how our rooms were. They had no problem upgrading our room to a larger suite. Although, #425 was very noisy because of the roof ventalation fan, overall well lit clean suite for a good price. My kids were excited about the waterslide. They said it was the best yet! Contennental Breakfast was good, they ran out of orange juice, and 10 minutes later it was filled 👌. I would stay there again.
K

Katherine

18 Mar 2024 - 20 Mar 2024
reviewed on expedia

5 out of 5 stars

Waterslide for kids. Good breakfast room. Comfortable beds
R

Ryan

12 Mar 2024 - 13 Mar 2024
reviewed on expedia

5 out of 5 stars

On negative was that the walls/floors are thin. Tough sleep as it was a family of elephants above us.
B

Bernadette

2 Mar 2024 - 3 Mar 2024
reviewed on expedia

4 out of 5 stars

Super nice room, comfortable bed, but it was a bit noisy and from kids running and shouting in hallways and in the room next to us. However, the staff did say they could move us. Staff were helpful and friendly, and overall we enjoyed our stay.
D

Destinee

29 Feb 2024 - 1 Mar 2024
reviewed on expedia

3 out of 5 stars

There were renovations going on which didn't bother us at all. Front desk person was very helpful and friendly. I was disappointed in the rooms. You could easily hear people talking in other rooms. The non-rug floor was sticky and had clearly not been cleaned. The pull-out chouce had hairs all over it. The towels and face clothes in the bathroom were stained. Pool qnd hot tub were decent though..kids loved it. Probably wouldn't stay again though tbh
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