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Holiday Inn Express & Suites Kelowna - East, an IHG Hotel

2 1/2 star hotel
Kids stay free
9.2/10 Wonderful
(1004 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

Holiday Inn Express & Suites Kelowna - East is a great option for families. The hotel is praised for its cleanliness, spacious rooms, and exceptional breakfast, which includes a range of options to please everyone, including kids' favourites. Friendly and helpful staff are a particular highlight, going above and beyond to make families feel welcome. While some noise transfer between floors has been mentioned, the overall experience is overwhelmingly positive, making it a comfortable and convenient choice for families visiting Kelowna.

Guest highlights

The exceptional breakfast with options for children and adults
The incredibly friendly and helpful staff, particularly the breakfast staff
Spacious and clean rooms
The convenient location and ample parking

About the hotel

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, a meeting room, and dry cleaning are onsite.

Nearby attractions

Holiday Inn Express & Suites Kelowna - East, an IHG Hotel is located in Dilworth Mountain Estates, a walkable area in Kelowna with great shopping. Okanagan Military Museum and Okanagan Heritage Museum are cultural highlights, and some of the area's activities can be experienced at Mission Creek Golf Club and Kelowna Springs Golf Club. H2O Adventure and Fitness Centre and Arlo's Honey Farm are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Gift shop/newsstand

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Holiday Inn Express & Suites Kelowna - East, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

12 reviews

Review data

5 star reviews

67%

4 star reviews

25%

3 star reviews

8%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites Kelowna - East, an IHG Hotel

Showing 1 - 10 of 12 reviews

Latest reviews (12)

K

Kevin

11 Jul 2024 - 14 Jul 2024
reviewed on expedia

3 out of 5 stars

To many ball teams and kids running around hallways .
L

Leanne

29 Jun 2024 - 4 Jul 2024
reviewed on expedia

5 out of 5 stars

Even though there were several children staying for a sporting event, we were put on a higher floor and were not at all disturbed. Staff were very friendly especially in the kitchen at breakfast. Would stay at this hotel again, very pleasant 6 day stay!
C

Carlos Eduardo

13 Jun 2024 - 16 Jun 2024
reviewed on travelocity

5 out of 5 stars

My family and I loved the breakfast and the cleanliness of this hotel. Excellent customer service, and everything was well done!
d

dwan

25 May 2024 - 28 May 2024
reviewed on expedia

5 out of 5 stars

Hotel was clean and staff was really friendly. Breakfast buffet staff was so helpful and kind to our children, I wish I remember their names, there was 2 staff members that went out of their way for us. So thank you. We were impressed with the breakfast. Included some type of eggs, sausages or bacon and a variety of other items. Definitely better than a lot of continental breakfasts we have had before. The hotel provided a crib for our 1.5 yr old and we had a pull out couch for our 4 yr old. Parking was easy, lots of spots in front or behind building. Overall our 3 night stay was great.
E

Esther

3 Jan 2024 - 4 Jan 2024
reviewed on expedia

5 out of 5 stars

Great hotel. Clean, quiet, comfortable and excellent breakfast options. Easy to find from the highway. Spacious clean room. Extensive breakfast selection with comfortable seating area. Friendly staff. Quick checkin. Lots of parking and EV chargers. Eating options right across the parking lot. Would recommend to friends and family.
U

Ursel

7 Aug 2023 - 8 Aug 2023
reviewed on expedia

5 out of 5 stars

The place is clean and comfortable. Bathroom was perfect. There’s a fridge and microwave at our convenience. The staff were helpful and attended our needs. Breakfast was awesome. Thank you to the amazing crew who kept the food filled up and kept the flow of people in an orderly manner. The tables were kept clean and was made available to everyone. There was no waiting. Thank you also to the amazing chef /cook who kept up to the demand. It was a wonderful stay. And next time, my family drop by Kelowna… this will be our hotel.
M

Murrie

10 Jul 2023 - 11 Jul 2023
reviewed on expedia

4 out of 5 stars

This was one of the nicest hotels I’ve stayed in. The bed is comfortable, the room is spacious, including the bathroom. We had a friendly giant, or maybe honeymooners, or perhaps a family of 17 that stayed above us upstairs that kept us awake until late in the night and started pretty early in the morning. I would stay here again.
B

Bryn

6 Apr 2023 - 9 Apr 2023
reviewed on expedia

5 out of 5 stars

This hotel has the friendliest staff. So helpful and genuine, especially with kids. Really enjoyed our stay here.
S

Steve

8 Sept 2022 - 10 Sept 2022
reviewed on expedia

4 out of 5 stars

Great property but in a commercial/industrial area. Substantial noise from the hallways as a kids soccer tournament was in town. Noise not just the kids, parents and coaches till 2am
A

Annick

15 Aug 2022 - 16 Aug 2022
reviewed on hcom

5 out of 5 stars

Very clean and comfortable. Awesome service and friendly. Highly recommend for a family stay
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