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The Ultimo

4 star hotel
8.8/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

The Ultimo is a great option for families visiting Sydney. Families appreciate the spacious rooms, which comfortably accommodate multiple people, and the hotel's convenient location near public transport, making it easy to explore the city. Guests also highlight the friendly and helpful staff. While some minor maintenance issues have been reported, the overall experience is positive for many families.

Guest highlights

The spacious family rooms that comfortably sleep multiple people.
The extremely friendly and helpful staff
The convenient location near Central Station, light rail lines, Darling Harbour and Paddy's Market.

About the hotel

This smoke-free hotel features self parking, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.

Nearby attractions

The Ultimo is located in Haymarket, a neighborhood in Sydney, and is near a metro station. Travelers eager for a bit of culture can stop by Capitol Theatre, while those who have shopping on the agenda may want to visit Market City and Paddy's Market. Looking to enjoy an event or a game while in town? See what's happening at Sydney Cricket Ground or Ken Rosewall Arena. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)
Laundry facilities
Refrigerator
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Sydney International Airport
7 km from this hotel
map

Reviews that mention...

Family Reviews

for The Ultimo
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

6 reviews

Review data

5 star reviews

50%

4 star reviews

17%

3 star reviews

33%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Ultimo

Latest reviews (6)

S

Sophie

28 Dec 2023 - 2 Jan 2024
reviewed on hcom

4 out of 5 stars

The hotel is very minimalistic but has all the amenities and is very conveniently located. We traveled with children who don’t like to share a bed, and the value of having a room with 3 beds was enormous.
E

Esther

12 Nov 2023 - 13 Nov 2023
reviewed on wotif

5 out of 5 stars

This was a lovely, well appointed property and conveniently located to Central station and main light rail lines. It's also a walking distance to Darling Harbour and the Comvention Centre, as well as sitting on the edge of Chinatown. On arrival, we were upgraded to a family studio which treated us to plenty of space, and a King Bed for a single traveller for a very affordable price.
N

Nicola

3 Mar 2023 - 5 Mar 2023
reviewed on wotif

5 out of 5 stars

Excellent accommodation for myself and 3 children. Staff extremely friendly and helpful, room was a good size and clean, great location for getting around Sydney, across the road from Paddy's market, Woolies Metro on the next corner, tram one block away, trains a relatively easy 10 minute walk. Would definitely stay again.
I

Ian

30 Nov 2022 - 1 Dec 2022
reviewed on hcom

5 out of 5 stars

I had a very enjoyable stay. Was able to check in early and was upgraded to family room, which was great after an international flight. Very convenient to train system and only a couple of stops from the airport or downtown. Price was very reasonable. Plenty of Korean, Chinese, Thai restaurants to choose restaurants to choose from in easy walking distance.
A

Ana

17 Nov 2022 - 18 Nov 2022
reviewed on wotif

3 out of 5 stars

Location was excellent. Room was clean but too big for 1 person (had been upgraded from a single to a family room-4pax). The king mattress is overused, needs replacing. Overall good.
L

Leah

15 Sept 2022 - 16 Sept 2022
reviewed on wotif

3 out of 5 stars

First of all we got given the wrong room. I booked a family room with 4 beds coz it was me and my partner and a my best friend but we ended up Walking in to a room with one double bed.. which was awkward for my friend, luckily the lady fixed it straight away and apologized and then we got to our new room and it smelt funny and was Pretty dirty to be honest. They don’t move furniture to vacuum, we had 3 beds in our room so we went to push the two singles together and the amount of dirt we found underneath was horrifying, found the same again when I moved the bed side table so I could plug my phone on charge. The shower in the bathroom had a lot of build up also, all in all it wasn’t the nicest hotel but you’d still think it would be clean
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