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Comfort Suites Madison West

2 1/2 star hotel
Kids stay free
Connecting rooms
8/10 Good
(231 verified Hotels.com guest reviews)
See verified family reviews (10)

generated by AI based on family reviews

Overview

Comfort Suites Madison West receives mixed reviews from families. While some families highlight the clean and spacious rooms, the amazing breakfast with a waffle maker, and a pool and hot tub that children enjoy, others mention noise issues and cleanliness concerns in public areas. Families may wish to consider this when booking, and note that the pool can be busy at times.

Guest highlights

The pool and hot tub were a hit with kids.
The breakfast was amazing, especially the waffle maker.
The spacious and clean rooms were perfect for families.

About the hotel

This smoke-free hotel features an indoor pool, a spa tub, and a business center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Nearby attractions

Located in Madison, Comfort Suites Madison West is near the airport. Wisconsin Union Theater and Barrymore Theatre are local landmarks, and some of the area's attractions include Vitense Golfland and Allen Centennial Gardens. Traveling with kids? Consider University of Wisconsin Geology Museum and Washburn Observatory. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Arcade/game room
Free area shuttle
Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Sofa bed

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Arcade/game room
Indoor pool
Spa tub

Conveniences

Elevator
Free newspapers in lobby
Gift shop/newsstand

More

Smoke-free property

Nearest Airport

Airplane
Dane County Regional Airport
16 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Suites Madison West
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

10 reviews

Review data

5 star reviews

60%

4 star reviews

20%

3 star reviews

10%

2 star reviews

0%

1 star reviews

10%

We have selected a sample of reviews which reflect what families have said about Comfort Suites Madison West

Latest reviews (10)

C

Corey

11 Oct 2024 - 13 Oct 2024
reviewed on hcom

4 out of 5 stars

We stayed for a wedding and it was a nice place. The free breakfast had lots of options so the kids and adults were all happy. The pool was nice and not very busy. There was an arcade, pool table, and happy hour. The hotel is located near Lake Mendota which was fun to explore. Location was great. The only issue we had was the toilet was very hard to flush. The handle did not want to move down so it was a struggle for our kids. The service was great and everyone was friendly. I would stay there again.
M

Monica

24 May 2024 - 26 May 2024
reviewed on expedia

1 out of 5 stars

Even though the mall as quiet hours. People are extremely noisy especially their kids. When I called it in to staff nothing happened. So we kept getting woken up by neighbors. Their stairs smelled so bad that haven’t cleaned that carpet in weeks. The area where breakfast was served was completely dirty by the time we went to eat. We had to clean off a spot and no one came to clean until someone else complained. Dog poop is also everywhere on the site property.
L

Laura

10 May 2024 - 11 May 2024
reviewed on expedia

5 out of 5 stars

All went well. My kids loved the pool.
D

Denise

20 Apr 2024 - 21 Apr 2024
reviewed on expedia

3 out of 5 stars

It was a good hotel for a one night stay. Our bed was very comfortable and the staff were very attentive. The free breakfast was not great and some of the hot food options were cold. The set up could be better as the line got very long on a Sunday morning. We didn’t use the pool/hot tub as it was over run by small kids in town for some tournament. They were in the hot tub without adults, so we just passed but the area looked nice.
S

Sarahi Gomez

29 Sept 2023 - 4 Oct 2023
reviewed on orbitz

5 out of 5 stars

Stayed in a double room, very clean and good size room for a fmaily with children, love there pool and hot tub, the breakfast is amazin ,love the waffle maker. Quite and helpful staff. Not my first time here and i enjot each time i stay with my family.
E

Elizabeth

23 Jul 2023 - 24 Jul 2023
reviewed on orbitz

5 out of 5 stars

Staff helpful and friendly. Pool clean and kids enjoyed very much. Nice breakfast. Accommodated the 6 of us and our puppy at very reasonable cost. Thank you!!
S

Stacey

10 Jun 2023 - 11 Jun 2023
reviewed on orbitz

5 out of 5 stars

our room was next to pool and screamimg kids running in and out, and exit door near there smelled of Marijuana that lingerie into hallway
B

Beth

21 Apr 2023 - 23 Apr 2023
reviewed on orbitz

4 out of 5 stars

The pool and hot tub were at the perfect temperature and we were fortunate to enjoy it at just the right time without unsupervised children and noise. Though the pool deck could use a new resurfacing, the area was clean. We appreciated the complimentary breakfast buffet as well.
R

Rebecca

21 Jan 2023 - 22 Jan 2023
reviewed on orbitz

5 out of 5 stars

My family and I have stayed here for the past 4 years. We love this hotel because it is in a convenient location.
M

Michael

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

There was a large community area with a fireplace and pool table. Our family ordered food one night and stay at the hotel. It was very nice
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