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Julie
12 Oct 2024 - 13 Oct 2024
reviewed on hcom
2 out of 5 stars
There were some things that were great, like the complimentary breakfast and the convenience. Also, the front desk staff was friendly when we were checking in. Unfortunately, there were more bad things than good about our stay. We were hosting a birthday party at the hotel and I was embarrassed by the stained and dirty furniture. The pull-out sofa beds were incredibly uncomfortable. The mattresses were so thin that you could feel the springs. I had to sleep on top of the couch cushions to make it bearable.The hotel was very noisy. The wheeled chairs and ottomans in the room were ideal for children to ride back and forth from one end of the room to the other, which was so loud and went on all evening in the unit above our room. We tried to call the front desk multiple times, the phone just rang and rang and nobody ever answered and I could not leave my children alone to go to the front desk. I will add that the carpet throughout the hotel was also stained and looked dirty. I would not go to this hotel again and I would be hesitant to book a room at The Hampton Inn at all.
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Lisa
9 Mar 2024 - 10 Mar 2024
reviewed on expedia
1 out of 5 stars
It was extremely busy. We did not arrive until about 10 PM and as soon as I walked in, the lobby was packed full of college kids. I liked how their pool was 24 hours which I thought was super convenient and I was very much looking forward to it. However, the Pool is right next to the lobby so if you’re sitting in the lobby, you can clearly see the people in the pool
through the windows. The swimming just became very awkward feeling like you’re on display .The main reason I booked this hotel was because of the pool And the gym was 24 hours . When we went into the gym it was so small. The pictures online make it seem really nice, when in reality it’s the size of a walk-in closet. It was kind of embarrassing . Our room took forever to get to. It seems like we had to walk forever just to get to our room. I wish there was an exit that was closer. It took a long time to get in and out of the hotel. I think I was down a really, really, really long hallway and as I walked, I Thought to myself I hope there isn’t some sort of emergency where I need to get out of the hotel because if there was, I am the furthest from the exit . We ended up being next to a room that had people who were coming home from the bar because at about 2:30 AM the door next to us kept opening and shutting knocking and then opening and shutting, yelling, opening and shutting constantly until about 4 AM . So I hardly got any sleep. My experience at this hotel was absolutely terrible.
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Efren
13 Apr 2024 - 14 Apr 2024
reviewed on expedia
5 out of 5 stars
We had a great time, excellent family place to stay at… we definitely would come back to it… it’d be our get away stay place from now on
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Brianna
2 Mar 2024 - 3 Mar 2024
reviewed on expedia
5 out of 5 stars
The family suites are such a great option when traveling with a family or group that exceeds the usual 4. They are large, open and include a kitchenette and dining space that really helps for it to not feel cramped/crowded. My husband and I stayed with 3 teenagers and because there were two sleeper sofas in addition to the two beds they were each able to have their own bed, which was so nice. We will always pick this option when staying in the area.
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Katherine Yvette
23 Feb 2024 - 25 Feb 2024
reviewed on expedia
5 out of 5 stars
It was a pleasant experience staying at this hotel. I’ll make to recommend to my friends and family.
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Jennifer
24 Feb 2024 - 25 Feb 2024
reviewed on expedia
5 out of 5 stars
Stayed over for a birthday sleepover with my girls. The kids had a blast
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Holly Ji-Eun
17 Feb 2024 - 19 Feb 2024
reviewed on expedia
2 out of 5 stars
The location was wonderful, close to everything. We stayed at 2 queen suite room and the unit was very spacious. The hotel was well maintained and breakfast was decent. Our room was not very clean but we decided to let that go. What bothered us most was the hotel staff. They were not courteous, did not even see a single smile. Very disappointed as we liked staying at Hilton hotels until now. We did have fun family time and plan to return to Lynnwood soon but we will be staying at other places next time.
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Mary Lynn
27 Jan 2024 - 28 Jan 2024
reviewed on expedia
5 out of 5 stars
Staff was so helpful and kind. We reserved 2 rooms so we could spend some extra time with our grandkids--who greatly enjoyed the pool and breakfast.
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Lawrence
14 Jan 2024 - 16 Jan 2024
reviewed on hcom
1 out of 5 stars
I checked into a king deluxe suite on Friday 12 Jan 2024 and I was checking out 16 Jan 2024 and I needed space due to myself having PTSD from overseas. On my very first day I went for a swim around 11pm and upon getting back to my room I tried to take a shower and ran the water for 30 mins COLD. I went down cold still wet from the pool to tell them. They moved me to a smaller room that had a tub shower and this room was not what I paid for. That room was giving me triggers. The next morning I moved back to room 141. The original room I had. I complained and told them I stay locally and if there’s any way I can get the night back for the room I paid for and the manager told me she couldn’t do it. But I can get 25% off which was $108. I felt like they should have done right and just comp’d me a night for the room I had but couldn’t stay in the first night. I don’t want to pay extra money for something like that. That put a nasty taste in my mouth. And it sucks leaving this review. I just wanted the night I paid for in the room I paid for. This hotel is so close to my job I tried it out because every few months I have to get away from my family and people to clear my head and I needed a safe place. And the first night I wasn’t provided that. I loved my room and I felt like this could be my new place I stay when I get triggers, guess not. 600 bucks for 4 days the money wasn’t and option. Customer service and making wrongs right would have been the best thing. I fought for this
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Evan
11 Nov 2023 - 12 Nov 2023
reviewed on hcom
2 out of 5 stars
Upon arrival we were not greeted by the staff at the hotel. We reserved a room with 2 queen beds and were given a room with 2 doubles that was connected to a family with rather loud children.
The staff member that checked us in did not go over any details of the hotel or how to use any of the amenities.
When we went to check out from the hotel again the staff was not friendly. The lobby of the hotel was untidy with garage from the breakfast scattered about.