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Samantha
13 Jul 2024 - 14 Jul 2024
reviewed on expedia
5 out of 5 stars
Great place to spend time with family exploring the beautiful beaches and nature.
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Lagituaiva
3 Jul 2024 - 6 Jul 2024
reviewed on expedia
5 out of 5 stars
My room was beautiful, the hotel itself was very clean and very nice staffs. Chanice was the female that checked me in and she was very nice and very helpful. My family will definitely stay here again when we’re in Ocean Shores. Thank you
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Ruby
20 Jun 2024 - 22 Jun 2024
reviewed on expedia
5 out of 5 stars
Can’t say enough good things about our stay. I felt like a brand new woman leaving this place. Me and my kids have been going through a rough patch so we took trip down. The rooms are impeccable, the staff is unnaturally kind lol and the open back yard for the kids and dog to play was icing on the cake. We used out times resting up and eating, but you can access beach from the back of the property. I wish I could stayed a whole year! We will definitely be back, worth every penny.
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VICKIE
21 Jun 2024 - 23 Jun 2024
reviewed on travelocity
5 out of 5 stars
The condo was very nice. Nice decor, fireplace, kitchen,nixe to have a bedroom.
Staff was very friendly and checkin was quick.and easy. The kids loved the pool and hottub.
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Mayra
16 Jun 2024 - 17 Jun 2024
reviewed on expedia
5 out of 5 stars
Visited for Father’s Day and we really enjoyed our stay our room was very spacious for our family of 5. Will definitely be coming back here.
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Rachel
8 Jun 2024 - 9 Jun 2024
reviewed on hcom
5 out of 5 stars
Very clean! Didn't have the dingy wet ocean smell like some other hotels. Perfect for our family of 5. Kids loved the indoor pool. Room has everything we needed to enjoy our stay away from home.
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Ashley
Invalid Date - Invalid Date
reviewed on expedia
5 out of 5 stars
This is by FAR the most well maintained property I have stayed at in Ocean Shores, and I’ve stayed at many. I loved it.
As I’ve never stayed at The Canterbury before, I spent quite some time looking at reviews and came across multiple references to the ‘rules’. Once I booked and received the email, I realized it was all common sense. These are well maintained units in a nice establishment. If you want to sneak dogs in, or leave them unattended aside from a quick trip to the pool, don’t stay here. If you want people in your room who aren’t on your reservation, don’t stay here. If you want to let kids run rampant or drop them off at the pool without any adult supervision, don’t stay here. If you want to party, make a mess of your room, and it’s too much of an inconvenience to dispose of trash at the end of the hall, don’t stay here. The person who reserved the room is the person who needs to be present upon check-in. Don’t check in early if you don’t want to pay $25 and don’t check out late. I don’t understand the confusion. Common sense. Respect.
If you DO want a place that takes pride in their establishment, has lovely grounds and clean, well stocked rooms, offers courteous 24 hour customer service, cares about its guests and respects the owners of the units, and knows that the only people who have a problem with ‘the rules’ are the people who want to break them, do yourself a favor and stay here.
I look forward to another peaceful, lovely stay here and will return asap.
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Bessie
5 Apr 2024 - 8 Apr 2024
reviewed on expedia
2 out of 5 stars
The woman who checked us in was terrible! She started complaining about how the room I checked out was really weird but always checked out because it's the “cheapest room.” She spoke for about 5 minutes about how weird the room was and kept mentioning how cheap it was as if I couldn't afford more. When I asked her about upgrading the room because I thought our room had two beds and I'd be willing to pay for a better room, she firmly said no and that every room was booked all weekend. I later found out this was a lie as other staff told me there were other rooms available. She then talked to us at length about her family problems and then promptly told us she would “not be helping us anymore” because she was “off the clock and going home” so if we had any problems “don't talk to me.”
The other staff were very kind and polite which is why this is not a one star. There is no beach access as advertised as the trail just leads to a swampy area about a quarter mile away from the actual beach. The DVD and TV system is also weird - in 2024 I would expect to at least be able to access and log into applications using the TV and not just cable TV or DVDs. For a hotel that cost over $100 a night I was expecting more even if I did get the “cheap room.”
In short the very first experience with the receptionist who checked us in left a terrible taste in my mouth and I will not be returning to Canterbury regardless of the other things that are nice about this hotel.
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Calli
2 Apr 2024 - 4 Apr 2024
reviewed on expedia
5 out of 5 stars
This was our first time staying and we will definitely be returning in the future. The place is very clean, it had a cute set up out back to eat at picnic tables and a play house for the little one. The pool is clean and good size, it was very cold on our last day there though. The hot tub is 14 years and up. The had a good size movie collection to rent with DVD players provided in the rooms. Our studio size room had a mini kitchen that we utilized. Next time we will definitely be upgrading to a one bedroom, the studio is good for 2 people but if you have kids the one bedroom is a must! For the price I personally think this is the best hotel at Ocean Shores.
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Terry
30 Dec 2023 - 1 Jan 2024
reviewed on hcom
5 out of 5 stars
Best place to stay with a family. Full kitchen to cook meals. Lots of space for families to make memories together. We will be back next year!!!