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Comfort Suites Tyler South

2 1/2 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(1001 verified Hotels.com guest reviews)
See verified family reviews (10)

generated by AI based on family reviews

Overview

Comfort Suites Tyler South is a family-friendly hotel that provides spacious rooms, perfect for families with multiple children. Families enjoy the complimentary breakfast buffet, described as 'awesome' by guests. The indoor pool is a popular amenity, although some guests have noted issues with cleanliness and chlorine levels. The hotel is conveniently located near shopping and restaurants, making it a practical choice for family trips. While some guests have mentioned minor issues, the overall experience is generally positive, with many praising the helpful and friendly staff.

Guest highlights

The complimentary breakfast buffet was a highlight for many families.
The spacious rooms provided ample space for families with multiple children.
The hotel's convenient location near shopping and restaurants was also appreciated.

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a conference center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a microwave in a common area, and a business center.

Nearby attractions

Located in Tyler, Comfort Suites Tyler South is in the city center and near theme parks. Children’s Park of Tyler and Center for Earth and Space Science Education are local attractions and those in the mood for shopping can visit Broadway Square Mall and The Village at Cumberland Park. Discovery Place Museum and Cotton Belt Depot Museum are also worth visiting. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Refrigerator
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Free buffet breakfast available daily 6:00 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Pool hoist on site
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Spa tub

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store
Vending machine
Water dispenser

More

Renovated entire property - july 2019
Shared microwave
Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Comfort Suites Tyler South
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

10 reviews

Review data

5 star reviews

50%

4 star reviews

10%

3 star reviews

40%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Comfort Suites Tyler South

Latest reviews (10)

M

Michael

26 Dec 2023 - 31 Dec 2023
reviewed on expedia

3 out of 5 stars

Very disappointed that the staff did not notify me in advance that the pool was not functioning (NO HEAT). I chose the location because I put up 11 people, with 7 youngsters that were looking forward to the pool.
M

Martha

17 Jul 2023 - 23 Jul 2023
reviewed on travelocity

4 out of 5 stars

Sister and I felt very safe and welcomed. Staff was very friendly and helpful. No problem with checking in and out even when asking for another day due to airline problems. Pool was clean and kids enjoyed it. Close to shopping and restaurants. We would highly recommend it for travelers and families.
V

Virgil

15 Mar 2023 - 17 Mar 2023
reviewed on travelocity

5 out of 5 stars

Great staff breakfast buffet free with room was awesome. Very family friendly
U

Utopia

28 Jan 2023 - 29 Jan 2023
reviewed on hcom

3 out of 5 stars

The pool was way to warm and the chlorine was extremely strong. The kids were complaining about their eyes and two has asthma and had a hard time breathing afterwards. The pool literally spoiled our trip. The chlorine was so strong it bleach their swimwear and my son hair was bleached as well.
J

Jay

24 Nov 2022 - 25 Nov 2022
reviewed on hcom

3 out of 5 stars

A nice hotel with a few small inconveniences. Bathroom was a little dirty and the fridge was plugged in and ticking like a clock. Had to unplug it to get to sleep. Breakfast was very good. And we were allowed to use the dining facility to watch some tv with family and play some games. Overall a satisfactory stay.
A

Amanda

16 Sept 2022 - 17 Sept 2022
reviewed on travelocity

5 out of 5 stars

The staff was very nice and the hotel was great. The only bad thing was the experience of guests at the hotel. I took my young son who was 9 to the pool to swim. Once the other families with kids left a group of adults came in. The women had their ass hanging out of their swim suit bottoms, their top only covering their nipples, one was vaping in the hot tub, they brought in alcoholic drinks and loud music. I had to remove my son who was so upset he didn't get to swim long because of these idiot adults who were not told to stop by the staff. So upset i spent all this money for a group to ruin it for my sons birthday night at a hotel to swim.
R

Ray

5 Jun 2022 - 7 Jun 2022
reviewed on hcom

5 out of 5 stars

When visiting family in Tyler, Tx, we try to stay at Comfort Suites Tyler South! The Suites are near great shopping and restaurants - and of course, my family. We especially give a 'shout out' to the Breakfast Host - I believe his name is Danny. Very friendly and helpful and engaging and always to keep the hot foods, fresh and hot!
A

Anita

28 May 2022 - 29 May 2022
reviewed on hcom

5 out of 5 stars

The room was very clean staff were nice and helpful. The food at breakfast was okay but not great. The indoor pool was great and very family friendly. The room was very nice sized for a family trip. Over all we had a great experience. 👍 The zoo was not far.
K

Kathleen

19 Jun 2020 - 20 Jun 2020
reviewed on hcom

3 out of 5 stars

The check-in staff was a little rude. The room was small, and seemed clean, but there was almost no toilet paper/tissues which made me think they turned the room over too quickly between guests. The AC wasn’t working properly, and the pullout sofa bed didn’t have sheets, and the front desk never answered. The parking lot was overly crowded and we had to get permission to park in a different lot. The pool was loaded at all times with 15 + kids, completely unattended by any adults, and the pool and surrounding areas were filthy. All of the trash receptacles in and outside the hotel were overflowing. The other guests were extremely loud all through the night. I’m glad we only stayed the one night!
B

Bethany

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

The room was a great size. Plenty of space for 2 adults and 4 kids. The furnishings were updated and in good condition and the beds were comfortable.
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