Residence Inn by Marriott Arlington

Our family of four had a really lovely time at the hotel. The room was clean and met our needs. The kitchen area was a massive plus with large fridge/feezer. A big thank you to Jacen and Harley in reception who gave us 5-star service! Would definitely recommend a stay here.

Absolutely loved it! Very good value for money! Fantastic and helpful staff. Massive kudos to Harvey & Jay and also the cleaning staff who made our stay truly memorable. Will definitely recommend to friends and family! Just one area of improvement: if you could add more variety and flavour to the breakfast offerings that would be great please!

Me and my family were very relaxed and comfortable during our stay clean and peaceful

Family trip to a Rangers game. So convenient and easy. Nice facilities and breakfast. Loved the rooms. Great for families.

When arriving the receptionist was very accommodating and friendly. But once we got to our room and started using it we realized the toilet didn’t work. After every other flush the water wouldn’t fill back up in the back of the tank so my husband would have to fix it. I went to use the phone to call the front desk and there was no dial tone. The phone did not work. At this point it was late and we didn't want to walk to the front desk. We informed the front desk in the morning. They scheduled someone to come and fix it while we were gone for the day. The toilet was fixed for a time being, but we did have continued problems with it 2 more times. They removed the phone and didn’t replace it. Yes we have cell phones but it was weird to not have a phone in the room. The pillows were so flat and awful. I went to the front desk to ask for more pillows and they didn’t have any extra! They said to come back later and they might have some. So I went later in the day to see if they had anymore and they gave me the flattest pillow ever. How do you not have extra pillow cases for guest! After a few tries I finally found a somewhat ok pillow. There was a hallway light right outside our door, this made it difficult to sleep at night! The hallway light made our door frame light up like a huge rectangle night light!! When we arrived the pool was closed! It was so hot. With kids that want to swim this was such a bummer. Going to the sister property to swim was not convenient at all!

Front desk staff was welcoming and helpful and the room was clean when we arrived. However, the room was not in good repair. The A/C was broken and the refrigerator made random growling noises that were hard to sleep through. More frustrating was the awful mattress on the bed, or maybe the box vs. box springs it was on. I had hip pain the entire trip because it was sooooo hard! Also important...when I shared with my local family where I was staying, they said, "oh, well you should be far enough over to be safe".

The first room we were given had a very noisy AC but thankfully they were very accommodating and gave us a different room right away. Breakfast was good for kids as well as variety.