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Holiday Inn Express and Suites El Paso North, an IHG Hotel

2 1/2 star hotel
9.4/10 Exceptional
(513 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

Holiday Inn Express and Suites El Paso North is a clean and comfortable hotel that's well-suited for families. Guests consistently praise the friendly and helpful staff, who go above and beyond to provide excellent customer service. The hotel offers spacious rooms, perfect for families of four, and is situated in a safe and quiet neighbourhood. While slightly outside the city centre, its location offers a peaceful retreat with easy access to local eateries.

Guest highlights

The exceptionally friendly and helpful staff
The cleanliness of the hotel
Spacious rooms suitable for families of four
The safe and quiet neighbourhood

About the hotel

Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided.

Nearby attractions

Holiday Inn Express and Suites El Paso North, an IHG Hotel is located in Sunrise Acres, a neighborhood in El Paso. Fort Bliss and Chamizal National Memorial are local landmarks, and some of the area's activities can be experienced at Butterfield Trail Golf Club and Painted Dunes Golf Course. El Paso Municipal Rose Garden and Gene Roddenberry Planetarium are also worth visiting.

Popular amenities

Family friendly

Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free buffet breakfast

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible path of travel

Conveniences

Elevator

More

Smoke-free property

Nearest Airports

Airplane
El Paso International Airport
8 km from this hotel
Abraham Gonzalez International Airport
25 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express and Suites El Paso North, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

6 reviews

Review data

5 star reviews

67%

4 star reviews

17%

3 star reviews

0%

2 star reviews

0%

1 star reviews

17%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express and Suites El Paso North, an IHG Hotel

Latest reviews (6)

C

Claudia

4 Jul 2023 - 5 Jul 2023
reviewed on hcom

5 out of 5 stars

Beautiful clean hotel. Everyone from the house keeping staff , breakfast services and the front desk. I would like to thank them all for their outstanding customer service and patience . Gracias Rebecca for A1 service with my special needs family. Josh, Michelle and last but not least Tony . Gracias mi Gente ☺️ 😇
P

Penny

18 Nov 2022 - 19 Nov 2022
reviewed on travelocity

1 out of 5 stars

We had a family emergency and Expedia and Holiday Inn would not allow us to reschedule. Charged full price for penalty and not allowed to reschedule!!!
R

Roger

11 Aug 2022 - 12 Aug 2022
reviewed on hcom

5 out of 5 stars

Like the location. The area is safe and quiet. Both front desk and breakfast area staff are very friendly. Room is spacious for a family of 4. Will definitely stay here again in the future.
M

Matthew

1 Jul 2022 - 2 Jul 2022
reviewed on travelocity

5 out of 5 stars

Our family stopped here for the night after traveling on our way home to AZ. It’s a few miles north of the city but worth the drive to be out of the city and stay at a great place for a good value. Lots of places to eat nearby as well. We had some tasty street tacos from a local place the hotel recommended.
L

Lexi C.

14 Jun 2022 - 15 Jun 2022
reviewed on hcom

5 out of 5 stars

This hotel is one of the cleanest places my family and I have stayed. The front desk; Tony was so helpful and friendly. It was so appreciated after a long days worth of traveling.
B

Bridget

13 May 2022 - 16 May 2022
reviewed on hcom

4 out of 5 stars

This is a new hotel in the area. My only complaint is that the thermostat doesn't go lower than 70 in a place where the temps rise above 100. Luckily I was close to family who brought over a fan to assist with lowering the room temp. They have full breakfast, not just the grab-n-go. Room dress upon request, which I didn't need, only fresh towels. The staff is super nice, even the ladies cleaning tried to help me...but they don't speak english, but they tried. I will stay again when I come back in a few months.
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