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Hyatt Place El Paso Airport

3 star hotel
Kids stay free
Connecting rooms
8.2/10 Very Good
(1002 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Based on guest feedback, the Hyatt Place El Paso Airport shows a mix of experiences. While some families have praised the friendly staff and the breakfast offerings, which includes a good selection of hot and cold items, others have reported issues with room cleanliness and the proximity of rooms when booking multiple. The hotel's willingness to accommodate room changes and provide complimentary items is a positive point noted by some guests. It's advisable to contact the hotel directly to discuss any specific needs or concerns before booking, particularly regarding room cleanliness and adjoining room requests.

Guest highlights

The breakfast includes a range of options like scrambled eggs, sausage, pancakes, and more.
The staff are friendly and helpful, going the extra mile to provide complimentary items when needed.
The hotel is accommodating and tries to resolve issues, such as arranging closer rooms when possible.

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.

Nearby attractions

Located in El Paso, Hyatt Place El Paso Airport is near the airport. The Woodhouse Day Spa - El Paso and Lone Star Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Bassett Place and Cielo Vista Mall. Looking to enjoy an event or a game while in town? See what's happening at El Paso County Coliseum or Benito Juárez Olympic Stadium. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free area shuttle
Laundry facilities
Mini-fridge
Outdoor pool
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Free continental breakfast available daily 6:00 am–9:30 am

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Fitness center
Outdoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
El Paso International Airport
4 km from this hotel
Abraham Gonzalez International Airport
16 km from this hotel
map

Reviews that mention...

Family Reviews

for Hyatt Place El Paso Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

25%

2 star reviews

25%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hyatt Place El Paso Airport

Latest reviews (4)

S

Shahjahan

30 Dec 2022 - 1 Jan 2023
reviewed on travelocity

3 out of 5 stars

This was the worst Hyatt stay for us. There were pet hair everywhere in our room. My family is allergic to pet hairs. Staff were nice and friendly. Breakfast was nice. Due to location and cleanliness we would not recommend this to anyone travelling with kids.
O

Oday

14 Jul 2022 - 15 Jul 2022
reviewed on travelocity

2 out of 5 stars

The room hotel was not good the shower was so bad water stop not going down, room Smell not good.and only 1 shampoo and 1 soap for the room, me and my family we don't like it this room
G

Gerardo

30 Jun 2022 - 4 Jul 2022
reviewed on hcom

5 out of 5 stars

Amazing stay And great greet with my family with 3 dogs
T

Tony

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

We booked two rooms but because we arrived late on Thursday, we were unable to get them in close proximity. However, on Friday morning, they were able to accommodate a move from one room on a separate floor to right next door to the other. Their included breakfast provides a great selection from scrambled eggs and sausage, pancakes, oatmeal, cereal, donuts, muffins, bagels, fruit as well as coffee, milk, and juice. Breakfast ends at 9 am weekdays and 10 am weekends which is great for the weary traveler to sleep in a little before heading down to start the day with a great breakfast. Also, we forgot to pack toothpaste so I sent one of the kids down to the lobby to purchase some and they returned with a complimentary travel size. They apparently provide items for free or at a low cost if you forget to pack anything.
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