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Hyatt Place Austin/Round Rock

3 star hotel
9/10 Excellent
(1006 verified Hotels.com guest reviews)
See verified family reviews (18)

generated by AI based on family reviews

Overview

The Hyatt Place Austin/Round Rock receives consistently positive feedback from families. Guests frequently praise the excellent customer service and delicious breakfast. The hotel's spacious corner rooms offer extra privacy, and the pool is a hit with kids. While daily room service and towel replenishment aren't standard, the overall experience is considered positive by many families.

Guest highlights

The exceptional customer service and friendliness of the staff.
The delicious breakfast.
The hotel pool.
The spacious corner rooms offering extra privacy.

About the hotel

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.

Nearby attractions

Near theme parks, Hyatt Place Austin/Round Rock is in Three Points, a neighborhood in Round Rock with good shopping. Round Rock Premium Outlets and The Domain are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chisholm Trail Crossing Park and Inner Space Cavern. Looking to enjoy an event or a game? See what's going on at Round Rock Sports Center or Dell Diamond. Spend some time exploring the area's activities, including winery tours and outlet shopping.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Outdoor pool
Refrigerator
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Free buffet breakfast available 6:30 am–9:30 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage

Accessibility

Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Pool sun loungers

Conveniences

Elevator
Vending machine

More

Communal living room
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Austin-Bergstrom International Airport
32 km from this hotel
map

Reviews that mention...

Family Reviews

for Hyatt Place Austin/Round Rock
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

18 reviews

Review data

5 star reviews

72%

4 star reviews

11%

3 star reviews

6%

2 star reviews

6%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about Hyatt Place Austin/Round Rock

Showing 1 - 10 of 18 reviews

Latest reviews (18)

J

Juan

6 Sept 2024 - 7 Sept 2024
reviewed on hcom

5 out of 5 stars

This was our 1st time staying here. It was recommended by a friend. We enjoyed our day and I will definitely recommend it to my family and friends. Service in quality hotel was great nothing to complain about at all. I will definitely stay here again.
T

Tennille

8 Jul 2024 - 10 Jul 2024
reviewed on hcom

5 out of 5 stars

Great customer service. Breakfast was amazing. Shower was family approved. My son enjoyed the pool.
R

Richard

6 Jun 2024 - 10 Jun 2024
reviewed on hcom

5 out of 5 stars

We had a family emergency during our stay and the staff was exceedingly accommodating. I would recommend this wonderful hotel to anyone.
D

Dale

26 May 2024 - 27 May 2024
reviewed on expedia

5 out of 5 stars

Perfect for family!
H

Holly

12 Jan 2024 - 14 Jan 2024
reviewed on expedia

5 out of 5 stars

We had corner room…. My kids can be loud and I liked not having neighbors…
A

Akhil

23 Dec 2023 - 25 Dec 2023
reviewed on expedia

5 out of 5 stars

The staff was very welcoming and accommodating. The front desk attendee/manager- Erkan and Shaina were very professional. We stayed at the property over Christmas Eve and Christmas Day, the staff tried their best to make everyone's stay comfortable while spending Christmas away from their families. One of the hotel guests showed up late for breakfast and was being rude to the hotel staff. I was impressed by Shaina's ability to handle the situation professionally and avoid altercations.
D

Debbie

28 Jul 2023 - 30 Jul 2023
reviewed on hcom

5 out of 5 stars

They were able to accommodate me and my family. Only thing I didn’t like was that they don’t service the room everyday or leave clean towels daily.
L

Lanah

27 May 2023 - 29 May 2023
reviewed on orbitz

4 out of 5 stars

The breakfast was great. Hotel was quiet even with it being fully booked and a lot of high school band kids staying there
K

Karen

19 Apr 2023 - 25 Apr 2023
reviewed on orbitz

4 out of 5 stars

I like that there was tea and coffee always available, but i wish there had been milk or creamer available at any time other than morning as well. Also, thankfully most of the front desk people were kind enough to provide water bottles, it wouldve been nice to have a place to fill up bottles with something other than citrus water by the elevator (i couldnt use that to make my infant formula). The pool faciity was also kind of sad being so small and abutting the parking lot, also being outdoors we didnt have the warmest weather so we couldnt use it. Overall it was comfortable, and pretty accommodating and we enjoyed our visit.
M

Michel

23 Feb 2023 - 27 Feb 2023
reviewed on hcom

2 out of 5 stars

Overall cleanliness of the hotel was amazing was not impressed with your housekeeping staff I believe on our second night, we asked for additional towels and coffee in our room did not happen on our third morning while leaving, we contacted the front desk and ask them if they would make sure that our room could be cleaned as we were in need of towels, coffee and trashcan to be emptied. Got in late that night room had not been touched, so not too impressed with housekeeping, do not know if we would ever return or recommend your facility to family and friends.
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