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Hampton Inn & Suites Memphis East

2 1/2 star hotel
Connecting rooms
8.6/10 Excellent
(1001 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

Hampton Inn & Suites Memphis East offers a comfortable and convenient stay for families. While some guests have noted ongoing renovations and occasional issues with room conditions, many praise the friendly staff and the good breakfast. The hotel's location is also frequently cited as a positive aspect. Although the pool may be closed during renovations, the availability of suites is a plus for families.

Guest highlights

The friendly and courteous staff
The good breakfast with lots of options
The spacious suites, great for families with young children

About the hotel

Timezone: America/Chicago Close to a variety of corporate offices in Memphis's business district, this hotel offers a great location just off I-240 as well as several comfortable amenities and services. Hampton Inn & Suites Memphis - Shady Grove is surrounded by things to do and see. Guests can tour Graceland or play a game of golf on one of the area's championship golf courses. A wide range of museums, theaters and shopping is also just minutes away. Guests can go for a swim in the outdoor pool or workout in the modern fitness center. Shady Grove Hampton Inn Memphis also provides a free morning breakfast and evening room service is available from nearby Frank Gristanti's Italian Restaurant. Memphis East

Nearby attractions

Located in Memphis, Hampton Inn & Suites Memphis East is in the business district. Graceland and Cordova Community Center are local landmarks, and some of the area's attractions include Dixon Gallery and Gardens and Golf and Games Family Park. Children's Museum of Memphis and Memphis Zoo are also worth visiting.

Popular amenities

Family friendly

Free area shuttle
Free cribs/infant beds
Laundry facilities
Outdoor pool
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool

Outdoor

Garden
Picnic area
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Memphis International Airport
13 km from this hotel
map

Reviews that mention...

Family Reviews

for Hampton Inn & Suites Memphis East
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

8 reviews

Review data

5 star reviews

38%

4 star reviews

25%

3 star reviews

12%

2 star reviews

25%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hampton Inn & Suites Memphis East

Latest reviews (8)

K

Krista

26 Sept 2023 - 27 Sept 2023
reviewed on hcom

5 out of 5 stars

We were heading home from visiting our 5 grandkids and family in Arkansas. Perfect rest at Hampton inn and breakfast at Embassy Suites. Ready for the last leg home.
A

Andrea

22 Jun 2023 - 23 Jun 2023
reviewed on hcom

2 out of 5 stars

Our room (2 queen bed) smelled strongly of mold, as if there had been water damage. Also, the lock to the door was damaged, but it's really the mold that made the room uninhabitable. There were renovations occurring in this wing of the hotel. The night manager did his best to be helpful and found us another room across the hall. It still smelled, but not nearly so bad. It was a single king bed which was a less suitable option for our family of 4.
P

Pradeep

8 Jun 2023 - 10 Jun 2023
reviewed on hcom

2 out of 5 stars

We booked at this hotel to enjoy time with two families with special emphasis on spending time at the pool. On arriving at the property the hotel was under renovation and the pool was closed. This was never communicated to me either by the hotel or hotels.com. The families had to go to next hotel walking on the street to use the pool. This is not what I paid for
S

Shalander

20 Dec 2022 - 21 Dec 2022
reviewed on hcom

5 out of 5 stars

The receptionist was so courteous to my family and I. She tried to make sure we had everything we needed. I've stayed at your establishment many times, but never had such a kind person servicing us
D

Daniel

29 Oct 2022 - 30 Oct 2022
reviewed on hcom

5 out of 5 stars

My wife and I entered the hotel and were greeted by a very friendly desk clerk (Erica K). A very pleasant smell was noted upon entering. The hotel was clean with signs that showed the direction of where things were such as elevator, dining, fitness center and more. Our room was large, clean and no problem noted. We enjoyed our stay and will definitely come back with our family next time.
H

Howie

15 Jul 2022 - 17 Jul 2022
reviewed on orbitz

4 out of 5 stars

Friendly staff, good breakfast, pool for the kids.
A

29 Mar 2024 - 31 Mar 2024
reviewed on hcom

3 out of 5 stars

My stay was okay. The main elevator was broken so it was always a long walk to get back and forth with luggage and toddlers. Since I don't stay at hotels often, I did not read the fine print of requesting room service a day in advance so had to request new towels only. Otherwise, very good location and I would stay again. Also, no microwave.
A

12 May 2022 - 14 May 2022
reviewed on hcom

4 out of 5 stars

The suite was great for a family with smaller children who go to sleep early. Breakfast was pretty good- lots of options. We were disappointed the pool wasn’t open, and the hotel room needed some cosmetic fixes but altogether it was a good and comfortable trip.
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