1/29

Marriott Memphis East

3 1/2 star hotel
Kids stay free
Connecting rooms
8.4/10 Very Good
(1004 verified Hotels.com guest reviews)
See verified family reviews (9)

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.

Nearby attractions

Located in Memphis, Marriott Memphis East is in the business district. The area's natural beauty can be seen at Lichterman Nature Center and Memphis Botanic Gardens- Hardin Hall, while Dixon Gallery and Gardens and Theatre Memphis are cultural highlights. Check out an event or a game at FedEx Forum, and consider making time for Memphis Zoo, a top attraction not to be missed. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails and mountain biking.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Refrigerator

Wifi

Available in all rooms: wifi (usd 9.95 per night)
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee 6:30 am–9:30 am on weekdays and 7 am–10:00 am on weekends: usd 15.95 for adults and usd 10.95 for children

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Outdoor

Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Memphis International Airport
12 km from this hotel
map

Reviews that mention...

Family Reviews

for Marriott Memphis East
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

9 reviews

Review data

5 star reviews

22%

4 star reviews

11%

3 star reviews

11%

2 star reviews

33%

1 star reviews

22%

We have selected a sample of reviews which reflect what families have said about Marriott Memphis East

Latest reviews (9)

C

Cathy

12 Jul 2024 - 13 Jul 2024
reviewed on hcom

1 out of 5 stars

The frint desk person was rude and not friendly. I had a family emergency and had to leave at 3 a.m. in the morning.
A

Alexis

19 Nov 2023 - 20 Nov 2023
reviewed on expedia

2 out of 5 stars

Location was close to stores and restaurants. Parking was plentiful. There was also a nicely stocked grab and go area inside where you could get food (microwavable entrees, snacks, and drinks). Aside from that the hotel was very much a letdown. I wasn't expecting luxury but I do expect a chain like this to be clean and properly maintained. Shower curtain was very dirty and had mildew/mold at the bottom, and was not heavy enough to keep water inside the tub. Water ended up seeping into the floor creating a hazard every time someone showered. Had to keep a few towels on the floor at all times. There was no microwave in the room, really inconvenient for families with children. If you're looking for bare basics then this place would likely work. I'd happily have paid a little more to stay elsewhere for a night.
G

Genever

16 Dec 2023 - 17 Dec 2023
reviewed on hcom

5 out of 5 stars

It was great , we took our baby with us, very comfortable and I slept great
S

Sonja

22 Jul 2023 - 23 Jul 2023
reviewed on orbitz

4 out of 5 stars

My kids loved the pool
E

Emily

24 Dec 2022 - 25 Dec 2022
reviewed on orbitz

1 out of 5 stars

Phones were out, so the many phone calls I made failed. Upon arrival, I was told they had no hot water, and I could go to another hotel if I wanted. However, I did not have time to change because I had a function in 30 minutes. It would have been courteous to send a text to notify me in advance. Staff was not friendly at all. I asked if my rates could be reduced, she said not. Usually Marriott is awesome. I come here on Christmas Eve fir a family gathering every here. I drive 4 hrs in inclimate conditions. I have stayed here before. The weather and lack of services are not their fault, but u expected a refund or at least a partial. I am very disappointed.
E

Eric

30 Apr 2022 - 1 May 2022
reviewed on orbitz

2 out of 5 stars

Beautiful property but unable to use gym, pool, or hot tub due to a ton of kids. It was loud. I can’t believe I spent that on a hotel with that much chaos! Kids climbing on furniture in public areas, ice cream all over elevator floors
S

Sarah

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

We paid the extra dollar and stayed in a corner room and were really glad we did! The room was HUGE with a gorgeous view! The bed and pillows were amazing! We needed a night out away from the kiddos and this was perfect for what we needed. Only complaint would be that the doors slam really loudly so you could hear neighbors going in and out of their rooms all night. Other than that it was great! Will definitely stay again!
L

Lisa

Invalid Date - Invalid Date
reviewed on expedia

2 out of 5 stars

The hotel was very nice. The room was somewhat small for 2 adults. It was fairly clean as I found toys maybe from the previous guest's children??? But the front desk and cleaning staff was nice, courtesy and very helpful!!
A

11 Jun 2022 - 12 Jun 2022
reviewed on hcom

3 out of 5 stars

My family and I were greeted politely by the front desk staff member when we arrived. The hotel lobby was clean but we were never told about any amenities on the property or check in/out times or who to contact if we needed anything. They check us in gave us our key and sent us on our way. The room was nice and clean looking however the sliding door for the bathroom was broken and dirty near the handle. We did need more towels and called down to the front desk for some, they advised us yo come downstairs to get them because no one was available to bring them. Once we got done to the front T desk we were told they do not have any towels left for the night and if we asked for them earlier in the day we could have gotten them then. (RUDE) Overall, the stay was ok but I do not think we will return to this location.
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