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The Westin Memphis Beale Street

4 star hotel
Connecting rooms
8.4/10 Very Good
(1006 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

The Westin Memphis Beale Street offers a fantastic location, right on Beale Street and close to FedExForum. Families consistently praise the friendly and helpful staff who go above and beyond to ensure a pleasant stay. While some reviews mention the need for room updates, the overall experience is positive, with many families reporting that the hotel exceeded their expectations.

Guest highlights

The incredibly friendly, helpful and accommodating staff.
The hotel's excellent location, steps away from Beale Street and FedExForum.

About the hotel

This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. Self parking is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and WiFi in public areas.

Nearby attractions

The Westin Memphis Beale Street is located in Downtown Memphis, a neighborhood in Memphis, and is in the entertainment district and near a train station. Graceland and Memphis Rock 'n' Soul Museum are cultural highlights, and some of the area's landmarks include Tri-State Defender Newspaper and Ida B. Wells Marker. Looking to enjoy an event or a game while in town? See what's happening at FedEx Forum or AutoZone Park. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds

Wifi

Available in all rooms: wifi (usd 12.95 per night), wired internet (surcharge)
Available in some public areas: wifi (usd 12.95 per night), wired internet (surcharge)

Food and drink

1 restaurant and 1 coffee shop/cafe
2 bars/lounges
24-hour room service
Full breakfast available for a fee daily 6:00 am–10:00 am: usd 10-25 for adults and usd 10-25 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar in bathtub
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height view port in door
Roll-in shower (select rooms)
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

24-hour fitness center

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airport

Airplane
Memphis International Airport
13 km from this hotel
map

Reviews that mention...

Family Reviews

for The Westin Memphis Beale Street
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

6 reviews

Review data

5 star reviews

50%

4 star reviews

17%

3 star reviews

17%

2 star reviews

17%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Westin Memphis Beale Street

Latest reviews (6)

I

Issac

27 Jul 2024 - 29 Jul 2024
reviewed on hcom

2 out of 5 stars

Let me say that I'm grateful the front staff sought to take care of our issues as soon as they could. They weren't rude at all. But wow. My first room had a toilet that didn't work and wouldn't flush the first night. So we couldn't use the restroom through the night. Then when they moved us, we had a room that wasn't really clean. My wife found a condom wrapper on the floor near the bed. So, when we told the front desk clerk we had to walk with her to prove we didn't do it. They couldn't move us again because they already upgraded us. They had the people to clean again. Geesh. I can't show images because they are not family friendly. Sorry.
M

Monica

15 Mar 2024 - 17 Mar 2024
reviewed on hcom

5 out of 5 stars

My family of 3 had an amazing stay at this Hotel. It exceeded ALL of our expectations
D

Dustin

14 Feb 2024 - 15 Feb 2024
reviewed on hcom

5 out of 5 stars

The Westin did not disappoint. From the moment we walked-in until we left, the staff was friendly, helpful and accommodating. The location is wonderful, if you want to be on Beale St. or going to an event at FEDEX FORUM! My family will stay with The Westin Memphis again!
W

Willie

18 Nov 2022 - 20 Nov 2022
reviewed on travelocity

5 out of 5 stars

The property exceeded expectations, would definitely stay at this property again when me and the family visit Memphis.
C

Christopher

8 Apr 2022 - 11 Apr 2022
reviewed on travelocity

3 out of 5 stars

The Westin Hotel, Memphis, was by far the lowest grade property we ever stayed at. My husband joked that the toilet was so short in height it felt like he was stooping over a kids potty chair. Please upgrade this property to its true fine reputation.
A

9 Dec 2022 - 10 Dec 2022
reviewed on hcom

4 out of 5 stars

Came to take the kids to a Grizzlies game. As far as location it was EXCELLENT, literally steps away from the arena and Beale St. The common areas in the Hotel were very nice however, the rooms though clean could have been cleaner and needed updates and a little bit of repair. Those issues were not so bad that you wouldn’t stay just could be better. As for the staff, well they were awesome. Very nice, very accommodating, and gave good food choice advice. The staff was A+. Overall a good stay.
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