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Tru by Hilton Rapid City Rushmore

2 1/2 star hotel
8.8/10 Excellent
(1006 verified Hotels.com guest reviews)
See verified family reviews (23)

generated by AI based on family reviews

Overview

The Tru by Hilton Rapid City Rushmore is a great option for families, with many guests highlighting the enjoyable pool with a waterslide as a key highlight for children. The hotel is described as clean and comfortable, with a convenient location. While some reviews mention noise issues and concerns about pool supervision, the overall feedback suggests a positive experience for many families. The availability of breakfast is also appreciated.

Guest highlights

The pool, especially the waterslide
The clean and comfortable rooms
The convenient location
The enjoyable breakfast

About the hotel

This hotel features an indoor pool, a 24-hour fitness center, and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a microwave in a common area, dry cleaning, and laundry facilities.

Nearby attractions

Located in Rapid City, Tru by Hilton Rapid City Rushmore is in the city center and near the airport. Main Street Square is a notable landmark and some of the area's popular attractions include Central States Fairgrounds and Reptile Gardens. Looking to enjoy an event or a game while in town? See what's going on at Dakota Fields Sports Complex. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Arcade/game room
Free cribs/infant beds
Grocery/convenience store
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)
Waterslide

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6:00 am–10:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Arcade/game room
Indoor pool

Outdoor

Firepit
Outdoor furniture

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store

More

Designated smoking areas (fines apply)
Romance packages available
Shared microwave
Tv in lobby
map

Reviews that mention...

Family Reviews

for Tru by Hilton Rapid City Rushmore
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

23 reviews

Review data

5 star reviews

57%

4 star reviews

17%

3 star reviews

9%

2 star reviews

13%

1 star reviews

4%

We have selected a sample of reviews which reflect what families have said about Tru by Hilton Rapid City Rushmore

Showing 1 - 10 of 23 reviews

Latest reviews (23)

J

Jared

29 Jun 2024 - 3 Jul 2024
reviewed on expedia

5 out of 5 stars

Great layout, with pool and fitness availability. The lobby was fantastic for breakfast and family game options.
A

Adam

28 Jun 2024 - 30 Jun 2024
reviewed on hcom

4 out of 5 stars

Hotel was clean and comfortable. It was nice having the choice to have breakfast on the Hampton Suites side too. Pool was fun for the kids, but there were some safety concerns with no one to supervise the slides.
C

Candace

25 Jun 2024 - 26 Jun 2024
reviewed on expedia

5 out of 5 stars

Great stop with kids on our road trip!
C

Connie Jo

15 Jun 2024 - 16 Jun 2024
reviewed on expedia

2 out of 5 stars

The fire alarm went off in the middle of the night, leaving everyone to evacuate around 11:30pm, the fire department took 20 minutes to respond due to not being called right away, the fire alarm was in the conjoined hotel (apparently someone was smoking in their room) the front desk lady turned the fire alarm off herself before the fire department cleared the fire. Our hotel front desk was giving attitude to people about going back to their room prior to it being all cleared by fire department and at one point the guy was walking through the crowd waving his arms up and down saying “I don’t even know what is going on”. Other than that, my room floors were filthy and sticky which is very inconvenient with a baby who crawls around. The beds are decent comfy and the location is pretty central and easy to get in and out of.
A

Amy

16 Jun 2024 - 18 Jun 2024
reviewed on expedia

5 out of 5 stars

It was nice that it was a shared property with the Hampton Inn. They have a better breakfast. The pool was great for the kids with the big slide. The Manager helped us get conjoined rooms since that is impossible to book thru Expedia. I’ll be using the Hilton honors app to book from now on.
E

ERIKA

Invalid Date - Invalid Date
reviewed on travelocity

5 out of 5 stars

We stayed at this hotel with our dog and found it to be very clean and enjoyable. Breakfast was a highlight for our boys every morning. The staff are incredibly kind. The pool and workout room were used daily by our family. We made a lot of wonderful memories in this hotel. My only negative to report is that you can hear people in the room above you when they walk around. It was challenging to fall asleep if they were up beyond 10 pm. Overall, I highly recommend this hotel.
J

Jason

11 Jun 2024 - 12 Jun 2024
reviewed on hcom

4 out of 5 stars

Good quick stay prior to RAP airport departure. Kids had fun with water slide. Clean. New. Friendly staff. Room had mini fridge. For family of 4 room would start to be tight after a day or so.
E

Emily

26 Mar 2024 - 27 Mar 2024
reviewed on hcom

5 out of 5 stars

Travelled through town taking my parents back home to visit their siblings, kids, and grandkids. We stayed in a first floor accessible room and my parents were thrilled with hardwood floors, the walk in showers, and the plush beds. My dad LOVED seeing a community pool table in the lobby and would have played if kids weren’t already playing. Highly recommend
J

Jamie

31 Dec 2023 - 1 Jan 2024
reviewed on hcom

1 out of 5 stars

The hotel was very noisy all night long and kids were running and knocking on our doors at 3 and 4 am. We probably won't stay again.
N

Nicole

19 Aug 2023 - 20 Aug 2023
reviewed on hcom

5 out of 5 stars

Very clean and friendly environment! My kids loved all the fun colors and designs. Would absolutely stay again.
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