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Holiday Inn Express Hotel & Suites Rapid City, an IHG Hotel

2 1/2 star hotel
Connecting rooms
9/10 Excellent
(965 verified Hotels.com guest reviews)
See verified family reviews (15)

generated by AI based on family reviews

Overview

Holiday Inn Express Hotel & Suites Rapid City is a great option for families. The hotel boasts a pool that's perfect for children, and guests consistently praise the friendly and helpful staff. Families appreciate the convenient location and the consistently good breakfast, although some have noted a lack of variety. While the rooms are generally clean, some guests have reported maintenance issues.

Guest highlights

The pool, perfect for young children.
The friendly and helpful staff.
The convenient location.
The consistently good breakfast (although some guests noted a lack of variety).

About the hotel

An indoor pool, a snack bar/deli, and a spa tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a children's pool are onsite.

Nearby attractions

Holiday Inn Express Hotel & Suites Rapid City, an IHG Hotel is located in Rapid City. Pirate's Cove Adventure Golf and Fountain Springs Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Berlin Wall Exhibit and Dinosaur Park. Central States Fairgrounds and Flags and Wheels Indoor Racing are also worth visiting.

Popular amenities

Family friendly

Children's pool
Free cribs/infant beds
Grocery/convenience store
Indoor pool
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 6:30 am–10 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Children's pool
Indoor pool
Spa tub

Outdoor

Terrace

Conveniences

Elevator
Front-desk safe
Grocery/convenience store
Newspapers in lobby

More

Fireplace in lobby
Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Hotel & Suites Rapid City, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

15 reviews

Review data

5 star reviews

60%

4 star reviews

27%

3 star reviews

13%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Hotel & Suites Rapid City, an IHG Hotel

Showing 1 - 10 of 15 reviews

Latest reviews (15)

D

DeeAnn

24 Aug 2024 - 25 Aug 2024
reviewed on hcom

5 out of 5 stars

It was a great place for me and my family. Thank you!
D

Douglass

23 Jul 2024 - 29 Jul 2024
reviewed on hcom

4 out of 5 stars

Stayed with our family for a week while sightseeing. Hotel is better than I expected. Good for families. Pool was great for kids but pool area was too hot and humid. Free breakfast was good
D

Deborah A

5 Apr 2024 - 8 Apr 2024
reviewed on expedia

5 out of 5 stars

Staff was outstanding very nice to our needs the pool area was great if you have children and it did have a workout room for those who like to get a workout in. Had a great selection for Breakfast every morning it just lacked not having fruit . The area itself was peaceful and there was stores close by
J

Jeffery

19 Sept 2023 - 22 Sept 2023
reviewed on hcom

5 out of 5 stars

Went for a family reunion, we had a total of 5 rooms, they did their best at keeping us all close to each other on the same floor and offered to open up a meeting room for us to socialize. The front desk staff was very helpful with recommending places to eat and visit. Rooms were very clean.
B

Britt

6 Sept 2023 - 10 Sept 2023
reviewed on expedia

5 out of 5 stars

Our room was clean and nice. The pool and hot tub were really good. It is a great pool for kids.
A

Andrea

29 Aug 2023 - 1 Sept 2023
reviewed on hcom

4 out of 5 stars

The staff was friendly and helpful from start to finish on our 3 day stay. We very much enjoyed the breakfasts that were available 👍. The door to our room had damage to it and there was extensive tile damage in our shower, but all was clean and the cosmetics didn’t give us any trouble. I would definitely recommend this hotel to friends and family visiting the area
A

Andrea

23 Jul 2022 - 29 Jul 2022
reviewed on orbitz

5 out of 5 stars

The staff is incredibly helpful and polite. It's clear they all work very hard because we LOVE this hotel! Was our second time staying here. The pool is phenomenal for little kids, breakfast delicious and always stocked (with end time of 10am which gave us time each morning to enjoy it) and rooms very clean, quiet and comfortable.
C

Corrie

14 Jul 2022 - 17 Jul 2022
reviewed on hcom

3 out of 5 stars

Staff was friendly and the beds comfortable but the room was dirty with hair all over shower wall and bathroom counter. I had to ask for towels because they only provided 2 for a family of four. The pool was okay- hot tub was barely Luke warm. Pool area had trash and looked dated. The edge of hot tub and the inside of water buckets (kid water area) was green from the water/mildew.
M

Merretta

16 Jul 2022 - 17 Jul 2022
reviewed on hcom

4 out of 5 stars

Hotel staff was very nice and overall it was great stay. Only problem was there was food container from previous guest in the fridge. Rest of the room was super clean though and pool area was great! Perfect for younger kids
S

Sara

9 Jul 2022 - 13 Jul 2022
reviewed on orbitz

5 out of 5 stars

We stayed for 4 days. My only complaint is the breakfast was the exact same thing every morning. They can spice that up. Nonetheless it was still a great breakfast. I have a 3 and 6 year old and I loved that the pool was 4ft deep at its deepest point. Staff was friendly. We always felt safe. Perfect location to everything. I would come back and stay here again. Great family trip great stay.
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