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SureStay Plus Hotel by Best Western Elizabethtown Hershey

2 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(707 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

The SureStay Plus Hotel by Best Western Elizabethtown Hershey is a great option for families visiting Hershey Park and Lancaster. Families appreciate the spacious rooms, comfortable beds, and the convenient location, close to many area attractions. While some guests have noted a slightly dated feel in the rooms or mentioned occasional noise issues, the consistently positive feedback highlights the hotel's generally pleasant atmosphere, enjoyable pool, and hearty breakfast.

Guest highlights

The large and comfortable rooms, perfect for families.
The included breakfast, which was consistently praised for its many choices.
The swimming pool was a particular hit with children.

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a business center, and conference space.

Nearby attractions

Located in Elizabethtown, SureStay Plus Hotel by Best Western Elizabethtown Hershey is in a rural area and near a train station. Wright's Ferry Mansion and Hershey Theatre are local landmarks, and the area's natural beauty can be seen at Samuel S. Lewis State Park and Susquehanna River. Looking to enjoy an event or a game while in town? See what's going on at Hersheypark Arena, or consider a night out at The Vineyard and Brewery at Hershey. Spend some time exploring the area's activities, including golfing, outlet shopping, and winery tours.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Microwave
Mini-fridge

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Free buffet breakfast

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Pool access ramp on site
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Spa tub

Outdoor

Bbq grill(s)
Firepit
Picnic area
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airport

Airplane
Harrisburg International Airport
18 km from this hotel
map

Reviews that mention...

Family Reviews

for SureStay Plus Hotel by Best Western Elizabethtown Hershey
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

12 reviews

Review data

5 star reviews

50%

4 star reviews

33%

3 star reviews

8%

2 star reviews

0%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about SureStay Plus Hotel by Best Western Elizabethtown Hershey

Showing 1 - 10 of 12 reviews

Latest reviews (12)

L

Lucas

10 Jun 2024 - 12 Jun 2024
reviewed on travelocity

5 out of 5 stars

Very quiet and right off the highway. It was within 30 minutes of Hershey. The kids enjoyed the pool and the breakfast was amazing!
K

Ken

2 Jun 2023 - 3 Jun 2023
reviewed on orbitz

5 out of 5 stars

The stuff were great and loved my senior furbabys, Breakfast was ok.
K

Katherine

20 Apr 2023 - 23 Apr 2023
reviewed on orbitz

4 out of 5 stars

The room we had was very large, great for a family of 5. It was clean, the beds and pillows were very comfortable but the room did smell a little musty.
R

Rachel

11 Apr 2023 - 13 Apr 2023
reviewed on orbitz

5 out of 5 stars

Great location and closer to a lot of places with things to do. Breakfast was mediocre but the kids loved the pool and we loved a clean room with comfy beds!
J

Jennifer

13 Aug 2022 - 16 Aug 2022
reviewed on orbitz

3 out of 5 stars

The room was big enough for a family of five to sleep comfortably. It was clean, but had an older feel to it even though it possibly was updated. Nothing in the area to eat after 8pm. Had trouble getting food delivered when we got back from being out all day. Staff was not welcoming or friendly, but that seemed to be the case for the area. On the other hand, the free breakfast was great to start the day.
D

Donaishia

12 Aug 2022 - 14 Aug 2022
reviewed on orbitz

4 out of 5 stars

I ordered two rooms. One for myself and two children. One for my mom and brother. I just wish the rooms were closer, the rooms were on different floors. Other than that, the hotel was great!
P

Paula

24 Jun 2022 - 26 Jun 2022
reviewed on orbitz

5 out of 5 stars

From check-in to checkout, we had a wonderful stay! The beds are comfortable and the room was spacious as we had 4 adults and two children. The breakfast is terrific and the front desk very helpful. Great proximity to Hershey!! I would stay here again!
L

Linda

10 Jun 2022 - 12 Jun 2022
reviewed on hcom

4 out of 5 stars

Very good accommodations for our family. Breakfast was included and it was great - many choices. Kids liked the pool too.
M

Mike

20 May 2022 - 22 May 2022
reviewed on orbitz

1 out of 5 stars

We arrived on Friday and saw many high school students and families in the hotel. Turns out that there was a sporting event in the area and many participants were staying at our hotel. Friday night was awful- running in the halls and yelling by the kids, parents were in the parking tailgating- until 1:00 in the morning. We called the front desk three times- each time someone came up to clear the halls of kids but as soon as they went downstairs, the kids came back out- slamming doors in the process. Saturday night was the same- parties until 3:00 Sunday morning. The room across from us was used by kids as a place to hang out. Parents were outside partying- kids were whooping it up inside. Again, we called the front desk, once they came up and asked the kids in the room and roaming the halls to quiet down, the next time, they just cleared the halls, the third time we called- and no one picked up. The front desk was useless. As for amenities, breakfast was awful- powdered scrambled eggs that looked like crumbled feta cheese. The bacon wasn't cooked The wifi didn't work. We could connect to it but not browse the Internet. The front desk couldn't help. We paid a premium for the room $249 – when they normally go for about $179. I thought thought it was because of a local college graduation happening that weekend. Why weren't we told about the sporting issue? This was a miserable experience. We learned a lesson about not trusting info provided- to call ourselves.
A

24 Jul 2024 - 26 Jul 2024
reviewed on hcom

4 out of 5 stars

This was a really nice day for the family on our visit to Hershey Park and Lancaster! Everybody was friendly and it was very clean and had just about everything you could possibly want or need. Thanks for a great visit!
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