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Holiday Inn Express Pendleton, an IHG Hotel

2 1/2 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(691 verified Hotels.com guest reviews)
See verified family reviews (7)

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and laundry facilities.

Nearby attractions

Located in Pendleton, Holiday Inn Express Pendleton, an IHG Hotel is near the airport. The area's natural beauty can be seen at Heritage Station Museum and Roy Raley Park, while Children's Museum of Eastern Oregon and Pendleton Center for the Arts are cultural highlights.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible spa

Things to do

Fitness center
Indoor pool
Spa tub

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Pendleton, an IHG Hotel
star-fullstar-fullstar-emptystar-emptystar-empty

2.5 out of 5 stars

7 reviews

Review data

5 star reviews

29%

4 star reviews

0%

3 star reviews

0%

2 star reviews

43%

1 star reviews

29%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Pendleton, an IHG Hotel

Latest reviews (7)

M

MONICA

12 Aug 2024 - 14 Aug 2024
reviewed on hcom

1 out of 5 stars

Electricity was out when we arrived, staff is extremely unwelcoming , felt like they hate there jobs, next day my toilet started bubbling, toilet over flowed , water all over restroom and it came out to rug, I asked to be put in another room , and I got a horrible response ,,, manager told me I can check out if I wanted to , but she will not put me in another room.... I'm traveling with my husband and 2 kids.... horrible customer service. I will never stay at another holiday inn express. someone needs to clean house with that awful front staff , they all sit around playing games on there phones..
I

Isabel

26 Jul 2024 - 29 Jul 2024
reviewed on hcom

2 out of 5 stars

The people were very Kind. MY ROOM was a SUITE for 4 days for my mom’s 80th BDAY FOR THE PRICE NOT SO NICE.. I even stayed an extra day full PRICE so we didn’t have to change rooms/HOTELS on Monday.HAD TO COMPLAIN 2 nights in a row kids running being loud! Big Dogs barking.. NOT SO RELAXING.. the couch looked like a cat or Dog scratched it all up..PET HAIRS!! Weird smell in the room.. NEEDS REMOLDING FOR THE PRICE OF THE SUITE!! I wont stay there AGAIN!! We go to PENDLETON, OREGON ALOT TO GAMBLE AT WILDHORSE CASINO!! NO MORE BUSINESS FROM NE HOLIDAY IN‼️
L

Lynn

26 Apr 2024 - 28 Apr 2024
reviewed on expedia

5 out of 5 stars

Even though the hotel was full and the night clerks said they had a lot of kids there that night, I never heard anyone. The room was large and had a view of the mountains even from the first floor. Check in was also extremely fast. I appreciated the clock by the bed with the extra plugs and USB ports for charging. The fridge was larger than what i am used to in hotels, which was nice to keep our beverages cold during our stay.
W

Wendy

8 Dec 2023 - 9 Dec 2023
reviewed on expedia

1 out of 5 stars

Hotel is under construction. First room had no toilet, no water. Staff moved us across the hall, room had a full garbage can and hair on the pillow. Night employee had a visitor here and was standing outside with them, so when I called front desk to complain, nobody answered. I've never felt compelled to write a negative review in my life until now. Traveling with kids, holiday inn express is usually a solid choice. Just not this one 😞
R

Ruth

7 Jul 2023 - 8 Jul 2023
reviewed on travelocity

5 out of 5 stars

The staff at the front desk was so friendly and courteous. The view from our room was amazing. The pool was so nice after a long drive. The room was large and we were so comfortable. Everyone was welcoming of our toddler and dog.
M

Mayra

12 Nov 2022 - 13 Nov 2022
reviewed on travelocity

2 out of 5 stars

It was noisy do to dogs barking at all different times of our stay one almost jumped on my kid while trying to get to the car. And there was homeless people smoking outside behind the bushes and on the sidewalks.
N

Noelle

30 Jul 2022 - 31 Jul 2022
reviewed on hcom

2 out of 5 stars

The walls in this hotel are so thin that I could tell what tv show my neighbor was watching. I was woken up at 6 am to the sounds of some children running up and down the hallway that sounded like they were inside my own head, and again at 7:45 am to “TAP TAP TAP!!! HOUSEKEEPING!!!!” On every door down the hallway. Over and over. All I was trying to do was get ANY sleep at all and wake up at 9 am for another long day of driving. The kids I can forgive. The housekeeping is ridiculous. They work there. They know the point of renting a bed is to sleep in it. Never again.
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