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Holiday Inn Express Hotel & Suites Portland-NW Downtown, an IHG Hotel

2 1/2 star hotel
Connecting rooms
9/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

Holiday Inn Express Hotel & Suites Portland-NW Downtown is a family-friendly hotel with many positive aspects. Families will appreciate the indoor swimming pool, which is a hit with children, and the included breakfast, offering variety and catering to kids. The hotel's convenient location is another plus, with easy access to restaurants, groceries, and an indoor play area, as well as good public transport links. While some guests mention the hotel's age and surrounding area, the overall feedback highlights the positive experience for families.

Guest highlights

Indoor swimming pool and hot tub
Complimentary breakfast with options for kids
Convenient location near restaurants, groceries, and an indoor play area
Free parking

About the hotel

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and dry cleaning.

Nearby attractions

Holiday Inn Express Hotel & Suites Portland-NW Downtown, an IHG Hotel is located in Northwest Portland, a neighborhood in Portland with good shopping. Check out an event or a game at Moda Center, and consider making time for Oregon Zoo, a top attraction not to be missed.

Popular amenities

Family friendly

Free cribs/infant beds
Highchair
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Indoor pool
Shopping
Spa tub

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library

More

Smoke-free property

Nearest Airport

Airplane
Portland International Airport
10 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Hotel & Suites Portland-NW Downtown, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

12 reviews

Review data

5 star reviews

58%

4 star reviews

33%

3 star reviews

0%

2 star reviews

8%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Hotel & Suites Portland-NW Downtown, an IHG Hotel

Showing 1 - 10 of 12 reviews

Latest reviews (12)

G

Grace

7 Jul 2024 - 10 Jul 2024
reviewed on expedia

4 out of 5 stars

This is the 4 time we stayed at this hotel. The location is convenient to our family, walkable to shops and restaurants. The price is reasonable for our budget and hot breakfast is included. The staffs are friendly and helpful. The room is clean and spacious.
m

marco

5 Jul 2024 - 8 Jul 2024
reviewed on hcom

5 out of 5 stars

Staff was polite. Asked for extra towels and linen, staff walked it to our room. This was my family’s second time staying at this location. All staff that we encountered were very polite.
C

Crystal

26 Aug 2023 - 27 Aug 2023
reviewed on orbitz

5 out of 5 stars

Pool and jacuzzi was nice for the kids
Z

Zachary

11 Aug 2023 - 12 Aug 2023
reviewed on orbitz

5 out of 5 stars

Place was great would totally stay here again. Went to the zoo with family and this place made it super easy
J

John

26 Mar 2023 - 28 Mar 2023
reviewed on orbitz

4 out of 5 stars

The location was great for the Modo center and Omsi. there were plenty of good restaurants nearby. It was quiet, the beds were comfortable, pillows choices both soft and firm. Staff were very helpful. Breakfast had many choices. Only problem is the pool was very very cold, not heated. We were traveling with kids and this is a major concern. We spent the time in the hot tub. very disappointing.
L

Leona

2 Sept 2022 - 6 Sept 2022
reviewed on orbitz

5 out of 5 stars

This is a great kid friendly hotel with an indoor swimming pool and breakfast included. The hotel is in walking distance to restaurants, groceries, and an indoor play place. Public transit is easily accessible and a convenience over driving downtown.
S

Shane

5 Aug 2022 - 6 Aug 2022
reviewed on hcom

2 out of 5 stars

This hotel is very dated, smell is old, room is old. Elevator did not work. Sinks does not drain. Took the kids down to the pool and it looked cloudy/mirky, couldnt imagine what the heck was in it, blah. Overall, For the price we paid, this hotel is not even close to worth the value. The best part about this hotel is the proximity to 23rd street shops and restaurants.
T

Tisha

25 Jun 2022 - 26 Jun 2022
reviewed on orbitz

5 out of 5 stars

The hotel and premises themselves were well kempt, however, the outside and surrounding area was less than pleasing to the eye. Felt uneasy to stay there with my children. There's also a run down store out front that I thought was closed. There was an "Open" sign on but I would never go in there. Too sketchy!
M

Muhammad

21 Jun 2022 - 22 Jun 2022
reviewed on orbitz

5 out of 5 stars

It's hard to find downtown hotels with free parking and breakfast. This one was very convenient. friendly staff. It even has a pool - the kids were happy about it :-)
D

Diana

18 Jun 2022 - 19 Jun 2022
reviewed on orbitz

5 out of 5 stars

Very handy for St Honore Patisserie! Substantial and varied breakfast great for kids.
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