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The Heathman Hotel

4 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

The Heathman Hotel offers spacious rooms suitable for families and boasts exceptional customer service. Families will appreciate the inviting library, a perfect spot for relaxation. While the on-site restaurant may not always be fully operational, the staff is known for their helpfulness in assisting with alternative dining arrangements. Note that the walkability of the surrounding area may be limited depending on your children's ages and your comfort level.

Guest highlights

The exceptional customer service
The spacious rooms
The wonderful library

About the hotel

Along with a 24-hour fitness center, this smoke-free hotel has a conference center and valet parking. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning. Housekeeping is available once per stay.

Nearby attractions

The Heathman Hotel is located in Downtown Portland, a neighborhood in Portland, and is near a metro station. Pioneer Place and Powell's City of Books are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Riverplace and South Waterfront City Park. Oregon Museum of Science and Industry and Oregon Zoo are also worth visiting. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (once per stay)
Luggage storage
Multilingual staff
Porter/bellhop
Turndown service

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center

Conveniences

Ballroom
Banquet hall
Elevator
Front-desk safe
Library
Reception hall

More

Fireplace in lobby
Smoke-free property

Nearest Airport

Airplane
Portland International Airport
10 km from this hotel
map

Reviews that mention...

Family Reviews

for The Heathman Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

25%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Heathman Hotel

Latest reviews (4)

A

Adrienne Margaret

31 Mar 2024 - 1 Apr 2024
reviewed on expedia

5 out of 5 stars

This was an amazing hotel with lovely staff. The Tavern attached to the hotel was fantastic. While we felt comfortable walking to the art museum nearby, our attempts to venture a few blocks away became sketchy really quickly. While there are great spots within walkable distances nearby, I would rate the walkability of this area pretty low, since I was traveling with younger children. But, the hotel itself is absolutely lovely and we’ll stay here every time we’re in Portland!
M

Margaret M

3 Mar 2023 - 5 Mar 2023
reviewed on hcom

3 out of 5 stars

We booked a king suite with a couch pullout for the kids.it was disgusting. Covered in stains and no padding, just metal springs. We ended up having to purchase the room next door so they had a clean bed to sleep in. Also we were told at check in that each night we would get a complementary $5 to purchase items at front desk. We did so and were still charged.
M

Michelle

19 Aug 2022 - 21 Aug 2022
reviewed on travelocity

4 out of 5 stars

The customer service was outstanding. Love the library space. My kids had a wonderful time.
V

Valentine

12 Jul 2022 - 15 Jul 2022
reviewed on travelocity

5 out of 5 stars

Great staff, very spacious room for 3 guests, and wonderful library to hang out in. Wish the restaurant was up and running, but the staff were so helpful with our family eating ordering pizza there instead! Would definitely stay here again!
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