Best Western Plus Cushing Inn & Suites

In for a 5 day stay. Construction all along the street out front, not the hotels fault. There was mold in the closet and bathroom ceiling. We were moved to a different room, but limited rooms because all of 1st floor was being renovated. Elevator would not work from second floor, with an infant and all their items it made it difficult. Door to room was not aligned which made opening and closing it hard. We had to yank or slam it to get it to work. New furniture was stored outside our door and across from it so stroller was a no-go to use for the baby.

The staff was friendly and accommodating, but we only dealt with them when we checked in. My family came and rented two rooms for 2 days. The room on the third floor was in good shape and everything was working properly, but the room on the second floor was terrible. There was definitely mold growing in the ceiling in the bathroom and in one corner of the bedroom. The air conditioner worked, but not well. It never could get the room down to the temperature that we set and it was humid in the room the whole time we were there. The comforter on one of the beds had a large tear in it that was easily seen upon walking into the room. The shower curtain was also torn in several areas. I'm very disappointed with the second floor room and I would have complained to the staff, but when we checked in they said they were fully booked so I doubt they could have gotten us into another room. I understand that the hotel was going through a remodeling process while I was there, but this room should not have been rented out in the shape that it was in.

Front desk staff was very nice upon check-in. Our room was on the first floor, which was fine, however the curtain rod was broken so it was difficult to get the curtains to close and there were quite a few people walking by. The bathtub, which admittedly was the main draw of this room for my children, was in disrepair, which was very disappointing. The hallway got very noisy, as the pool shut down. Overall it was okay.