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DoubleTree by Hilton Hotel Winston Salem - University

4 star hotel
Kids stay free
Connecting rooms
8.2/10 Very Good
(1004 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

The DoubleTree by Hilton Hotel Winston Salem - University receives positive feedback for its welcoming staff and comfortable beds. Families appreciate the free breakfast for children. While some guests have noted cleanliness concerns, many highlight the exceptional service provided by staff members, making it a convenient option for overnight stays.

Guest highlights

The comfortable beds
The friendly and helpful staff
Free breakfast for children

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.

Nearby attractions

DoubleTree by Hilton Hotel Winston Salem - University is located in Winston-Salem. George Black House and Brickyard and Old Salem are local landmarks, and some of the area's attractions include SciWorks and Paul J Ciener Botanical Garden. Looking to enjoy an event or a game while in town? See what's happening at Lawrence Joel Veterans Memorial Coliseum or Truist Field.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Full breakfast available for a fee weekends 7:00 am–10:00 am: usd 10.00-13.95 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Bbq grill(s)
Picnic area
Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Piedmont Triad International Airport
32 km from this hotel
map

Reviews that mention...

Family Reviews

for DoubleTree by Hilton Hotel Winston Salem - University
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

25%

3 star reviews

0%

2 star reviews

25%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about DoubleTree by Hilton Hotel Winston Salem - University

Latest reviews (4)

A

Amanda

17 Jun 2023 - 18 Jun 2023
reviewed on orbitz

4 out of 5 stars

The staff was wonderful and kept a bunch of traveling youth athletes as quiet as they could. Breakfast was free for kids which my husband and I appreciated as we sipped our coffee. Nice place for a quick, overnight stay off the highway.
G

Gwendolyn

5 May 2023 - 7 May 2023
reviewed on hcom

2 out of 5 stars

The bathroom wasn't clean but I didn't have time to wait on housekeeping so I cleaned it myself. I needed to get myself and my kids showered for an event after being on the road. I was the last to shower and mid shower I realized there were not enough towels and wash cloths. I called to front desk to ask for more and I was told there was no housekeeping and I had to come down and get it myself. Mind you, i'm stepping out of the shower and I have 3 kids. That wasn't possible. I won't be staying at a Double Tree again.
I

Ivy

16 Apr 2023 - 17 Apr 2023
reviewed on orbitz

5 out of 5 stars

The bed, super comfortable and the staff great, especially John in the dining room. He was gracious enough to take our family/group photos.
D

Diane

Invalid Date - Invalid Date
reviewed on travelocity

5 out of 5 stars

We were very happy during our stay. We have family in the area and definitely plan to stay at this hotel again. The front desk attendant was very cheerful and helpful (I wish I could remember his name) and we were pleased with his willingness to assist with anything we needed.
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