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ANAMARIE
11 Aug 2024 - 12 Aug 2024
reviewed on hcom
5 out of 5 stars
Great and painless check-in. The room was available and had more than enough space to host our family of four.
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Patsy P
3 Jul 2024 - 4 Jul 2024
reviewed on hcom
5 out of 5 stars
This was the first night of our trip on our way to the mountains to meet the rest of our family. We always love Hyatt Place whether it is just my husband and i or my adult travels with us, the accommodations are always superb. The suite is large and has a sitting area with a desk . It also has a nice large screen TV. Hyatt Place also allows us to bring along our little mini pom, also which is a big plus!
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Damariz
26 Apr 2024 - 29 Apr 2024
reviewed on expedia
5 out of 5 stars
First time in Cary and we loved it. Beautiful parks and great places to eat and walk around. A lot of shopping and restaurants. Visited family and we enjoyed our stay at this hotel. The hotel was clean and comfortable. Close to a lot of stores. We rented a car so that was a plus. Definitely recommend this hotel.
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Knikole
23 May 2024 - 24 May 2024
reviewed on expedia
5 out of 5 stars
Great family stay for an event we had in the area. The staff was kind and helpful, and the room was nice.
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Frank
4 Nov 2023 - 5 Nov 2023
reviewed on hcom
2 out of 5 stars
In town for the football game, we reserved a king-size suite to accomodate a family of four several weeks ahead in advance. The cost was $300.
The good - it is in a very nice area albeit in an office park so there are not any night time activities in walking distance. The staff was for the most part attentive and courteous.
The bad - the room is laid out extremely weird. One example is the bathroom door opens into the toilet so you have to sidestep the commode to enter the room. Additionally, dry towels are stored on a shelf in the actual shower as space does not allow anywhere else. The room is showing some decay despite the hotel appearing to be relatively new. Drywall is cracked around the AC and the bathroom had some loose tile. Specific to our stay, as mentioned this was for a family of four yet the room only had three pillows. When we requested an extra, we were told none were available - remember we paid $300! Upon checking in, I inquired about a military / gov't rate and was told that is supposed to be done in advance over the phone. Yet when I tried calling to book, I was told they do not offer special rates which is how I ended up using this site. (I understand it is peak season in regards to football but why even bother in the first place?)
I would consider staying here again albeit at a very reduced price.
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Bradford
7 Jan 2023 - 8 Jan 2023
reviewed on travelocity
3 out of 5 stars
Nice corporate location so it's quiet on a weekend (we stayed over on a Saturday). Modern hotel. Staff was good. Unfortunately, we had a family with young kids and an infant (crying at times) above us; they were running around for hours into the night. When hotel has limited occupancy, like when we stayed there, shouldn't put anyone underneath a family with youngsters. Got very limited sleep. Breakfast disappointing -- yogurt but no granola, below-grade bagels. Bathroom in room is way too small and needs updating.
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Angelica
18 Nov 2022 - 20 Nov 2022
reviewed on hcom
5 out of 5 stars
One of the best hotels we have ever stayed it! Very safe and quiet! So up to date! We had a suit which was great for me my husband and all 3 kids! I do believe the bathroom countertop area needs to be later and a full length mirror added!
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Alyssa
26 Sept 2022 - 27 Sept 2022
reviewed on travelocity
4 out of 5 stars
Very accommodating for 4 adults and a baby! Wifi did not work the entire duration of our stay.
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Karen
5 Aug 2022 - 7 Aug 2022
reviewed on hcom
3 out of 5 stars
Overall not bad, minus the coachroach. The manager could have handled that different instead of making up excuses that these things happen. Sorry I travel alot and have never had this issue. Also because i booked through hotel.com and wasnt a Hyatt member there was nothing they could do. Pool isnt the biggest but it was nice on a hot weekend. Had some people complain that the kids were being too loud but well it is a pool and kids arent there to just lay around. Breakfast was decent.
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Marie
23 Jun 2022 - 26 Jun 2022
reviewed on travelocity
3 out of 5 stars
Unfortunately a nice cockroach Decided to visit us our 1st night there I hadn't seen my nieces in the couple of years and they refused to stay and visit and I totally understand I had to Chase the damn thing down. The staff was great the breakfast was great for kids.