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Aida
23 Jul 2024 - 26 Jul 2024
reviewed on hcom
5 out of 5 stars
Very clean, the room is big and have more amenities. The All was super, the breakfast very good and delicious with a lot of items to choose. I went with my family and the staff was super friendly and helpfull. Love this Hotel.
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Jason
27 Jul 2024 - 28 Jul 2024
reviewed on hcom
1 out of 5 stars
We stayed one nigh in July for a family event in Cary. My wife got bedbugs from her pillow. When she called the hotel to let them know they said they did not have a record of our stay. I checked in with our name, provided a credit card for incidentals, yet they claimed they had no record of our stay. I was extremely disappointed in their response to my wife’s call to them after our stay. I booked the stay through Hotels.com.
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Matthew
29 Jun 2024 - 30 Jun 2024
reviewed on hcom
5 out of 5 stars
My family and I had a very good stay. The property was well maintained, the room was clean and quiet. The gentleman at the front desk, Jose, was very kind and professional. Jose assured us with an extended checkout to help us pack after a family emergency. He was also very kind to my young children. That made my stay especially nice.
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Shamena
1 Apr 2024 - 2 Apr 2024
reviewed on expedia
5 out of 5 stars
We stayed two nights and it was great as usual. We had stayed here before a few years ago and we loved it. I was booking on Expedia and once completed I noticed the address and it was this one again. We knew we would get great service. The area is quiet. Lots of shopping places, a few restaurants in the area. There is also a Waffle House right in front of hotel. It is accessible from the hotel parking lot. There is also a Cookout across the street. The service desk associates are always so friendly and nice. Previously when we stayed the pool was closed, it was open this time and very nice.There is also a gym as well. Rooms are very spacious, very clean and it's quiet. In the morning there is breakfast and my husband and kids said it was really good. I tried some potatoes they were delicious.Overall this hotel is a great place to stay. You won't be disappointed. Shout to Cason!! Nice dude, very helpful and polite!!
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Avni
28 Mar 2024 - 31 Mar 2024
reviewed on orbitz
5 out of 5 stars
Overall 5 star hotel. Ideal for families.
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Marcos
21 Mar 2024 - 22 Mar 2024
reviewed on expedia
4 out of 5 stars
This is a good hotel for kids, nice warm pool easy to park
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Latecha
16 Feb 2024 - 18 Feb 2024
reviewed on hcom
4 out of 5 stars
They staff and staff was good. It was just a little noisy from kids running up and down the halls on my floor.
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Mary
4 Jan 2024 - 5 Jan 2024
reviewed on expedia
5 out of 5 stars
Our stay was great. Our room was ready when we arrived early! Indoor pool is small, but my grandkids loved being able to swim in January. The water was cold though. They didnt seem to mind.
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Alissa
25 Nov 2023 - 26 Nov 2023
reviewed on orbitz
3 out of 5 stars
When we got to the hotel, we were wowed. The room was large with a sitting area, nice size bathroom, and a walk-in closet. The issue was the door to the bathroom, which is directly across from the beds, was fogged glass. Every time someone went to the bathroom in the middle of the night, the light flooded the sleeping area. The sitting area was also separated from the sleeping area by fogged glass, so no one could be up later or early without disturbing everyone else. Who designed these rooms? Someone who doesn’t travel with other people?
The hotel had a small, but nice pool. There was shooting water for the kids to play with, so they do want families there. I wish it had been warmer, but perhaps they turn off the heater an hour before closing to get folks out of the pool on time. No pool towels were available, and we were told we would have to wait 30 minutes. No one brought them over, so we had to go dripping wet into the lobby to try to find someone, which was our other issue. It was difficult to find someone at the front desk. I am guessing they are short staffed.
Breakfast was the usual affair, but they did offer toppings for the eggs, waffles, and oatmeal which was really nice. They kept the food stocked well. Coffee at night was cold - very cold.
The good? Our room was quiet. There were lots of outlets to plug in our chargers. The shower water was hot.
If the hotel would just use a solid door for the bathroom, we would have been much happier.
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Marilyn
7 Oct 2023 - 8 Oct 2023
reviewed on orbitz
5 out of 5 stars
Super clean. Work very well for the three groups that traveled here for a soccer game at Wake Med field. There is an exercise room where from which you can exercise and watch your children in the pool. The breastfast was outstanding with a huge variety of food. 5 stars!