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Tru By Hilton Asheville East

2 1/2 star hotel
Connecting rooms
9/10 Excellent
(421 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Based on guest feedback, Tru By Hilton Asheville East offers a comfortable and stylish stay with clean rooms. Families appreciate its convenient location, proximity to Warren Wilson College, Asheville and Black Mountain, and the availability of a good breakfast. While some guests experienced noise issues, many others praised the friendly and professional staff.

Guest highlights

The friendly and professional staff
The clean, comfortable and stylish rooms
The good breakfast
Convenient location near Warren Wilson College, Asheville and Black Mountain

About the hotel

This hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.

Nearby attractions

Located in Asheville, Tru By Hilton Asheville East is near the airport. Biltmore Estate and Pack Square are notable landmarks, and travelers looking to shop may want to visit Asheville Mall and Biltmore Park Town Square. Ready for a night out? Consider The Orange Peel. Spend some time exploring the area's activities, including outlet shopping and winery tours.

Popular amenities

Family friendly

Grocery/convenience store
Mini-fridge
Seasonal outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)

Guest services

24-hour front desk
Housekeeping (on request)
Luggage storage

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Seasonal outdoor pool

Conveniences

Elevator
Front-desk safe
Grocery/convenience store

More

Designated smoking areas
Shared microwave
Tv in lobby

Nearest Airports

Airplane
Asheville Regional Airport
18 km from this hotel
Greenville-Spartanburg International Airport
80 km from this hotel
map

Reviews that mention...

Family Reviews

for Tru By Hilton Asheville East
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

25%

2 star reviews

25%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Tru By Hilton Asheville East

Latest reviews (4)

J

Jeena

8 Jul 2023 - 10 Jul 2023
reviewed on orbitz

2 out of 5 stars

The walls and ceiling are paper thin! We had children stomping on our heads and people in the next room being very "intimate" and could hear all! There are no desks or dressers per se. Most of the staff has very little understanding of the English language and the front desk staff was not welcoming or friendly. Booooooo!
e

emalie

28 May 2023 - 29 May 2023
reviewed on hcom

3 out of 5 stars

The music that is played at the elevators goes right up into the rooms above. The music bothered me all night long and when discussed with your staff, she denied it. No manager on duty either - are you kidding me?
S

Sharon A.

31 Mar 2023 - 1 Apr 2023
reviewed on hcom

5 out of 5 stars

This was a last minute trip we had to make for family business, and not to sure where to stay so I booked this hotel. It did not disappoint from the minute I walked in to check in the women employee was friendly and professional could not ask for anything better. The room clean, comfortable and stylish. You can tell they take great pride in this establishment.
D

Donna

11 Nov 2022 - 14 Nov 2022
reviewed on orbitz

5 out of 5 stars

It is a great location for Warren Wilson College family - so close to the college and to Ashville and Black Mountain. Convenient and easy to get in and out of. Breakfasts are very good and staff is extremely helpful. Spectacular views of the surrounding mountains.
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