Comfort Inn Asheville - Tunnel Road East

As a single parent traveling with children, I felt this to be a safe and clean option. The breakfast ladies were great!

Something was wrong with the water at the facilities, but none of the staff ever told me this themselves. The water from the sink was black, the water in the tub was brown, and on my last day there an entire section of the carpet on the first floor was soaking wet. I'm pretty sure the staff knew about it because I remember someone mentioning a water problem when I first arrived, but I couldn't hear what was said well because 2 other families were also in the lobby. The rest of the facilities were lackluster, but not unexpected for the price.

Great family hotel- pet friendly! The hot breakfast was an excellent start of our day. Near many attractions: Shopping, Baltmore and Asheville downtown! Will come and stay again!

I had family come in from out of town. I had to find and pay for a hotel to accommodate them. 2 adults two teen children and a large dog. They’re stay could not have been better. We are simple people so a bed and shelter would’ve sufficed but the staff, the property, the services (HOT BREAKFAST!!) I will definitely have family stay there when they come into towb

I was most pleased with the pet-friendliness of this hotel. We stayed one night with 3 adults and 2 dogs. Our double full bed room pullout sofa was clean and convenient. The mattresses were very comfortable but the same cannot be said of the pull-out sofa mattress. It might work for kids.... but was thin and flimsy for an adult. The lady at the front desk was so friendly and helpful. Traveling with pets can be challenging and a pet-friendly hotel room makes the world a pleasanter place.

This hotel still has not moved passed Covid restrictions. Everything still wrapped in cellophane, plexiglass everywhere. Even protecting the scrambled eggs, with only room for an arm to reach through. Signs everywhere. Not more than two in elevator or 1 family at a time. Yet, the elevator looks like it hasn’t been cleaned in a year? No room service being offered during multiple night stays. Instead, fill out a card of your needs, from bedding/towels to soaps/shampoo/toilet paper. Then hang on door before 11am, housekeeping will drop off your supplies as they come around. The hotel is 30+ years old and is entirely non-smoking now. You can still smell the old smell of smoke lingering in the hallways and rooms. Despite best efforts for remodeling several years ago, I assume. Hotel could invest in removing old vinyl pull over curtains and get some blackout curtains installed to actually make the room dark and eliminate the neon lights from the building exterior and the glow of the LED parking lot lights from the room, so you can actually sleep in the dark! Your room will either glow purple or white, depending on where you’re at, adjacent to the light posts or neons on the building. Bed/Pillow was comfortable. Everything else is average. Hotel is $30-40 cheaper than the newest/shiniest brands in town. Would stay again, but wouldn’t be my first pick.