Homewood Suites by Hilton Syracuse/Liverpool

Besides the air not working in one room very quiet and personal place to stay pool wasn’t open which upset my children but staff was pleasant and very professional will stay again.

Nice breakfast options with a spacious eating area in the lobby. Helpful staff. Bedding isn’t the best but okay. Worked really well to have suites for our family to gather and chat in. Thank you!

Perfect for a family of four adults who need a little more space. Very clean. The only thing not super convenient was the buildings were all separate; you have to walk to the main building for breakfast and to check-in and check out.

Amazing room very clean and well laid out. Perfect for a family with children.

Overall this is a decent hotel at a good price and the typical conveniences of Homewood Suites (primarily the expanded kitchen amenities and a good hot breakfast). The star of the show is the friendliness and helpfullness of the staff. Definitely one of the best I've encountered in my travels, including some expensive hotels that pride themselves on their service. The decor in the rooms is definitely outdated (maybe early 2000s) and the fitness center is pretty bare bones, but the hotel is overall good value. A couple relatively easy areas of improvement should someone from Homewood Suites read this: adding smart TV capabilities (if you want to recruit a younger crowd this seems like an easy change which would also be great for families with small children), and adding at least 1 more pet station since only having one is difficult depending on which room you're in.

I loved the friendly faces, food option and the quiet environment. There was one night where the noise levels were insane but I know that’s because there was a tournament happening and a lot of those kids were staying there. Cleanliness inside the suite was clean . My only gripe was the dishes in the dishwasher seemed old/dirty so we didn’t use them.

Are favorite hotel the entire week of vacation. Great place to stay with children! The staff was friendly and the food was delicious!

My family of 6 stayed at Homewood for a weekend and would definitely go back. The hotel staff was very helpful (we needed directions several times), the room was very well decorated and clean, and much bigger than other suites hotels we have stayed in. We were very happy with the hotel and would recommend it to others.

we had asked for a one bedroom with a king, but, it was a little tight with the two adults and 4 kids under ten. Charles moved us, without our asking, to a room with an extra bed and more room so everyone had a great nights sleep. Great breakfast in the morning as well. Stayed there many times, and always have a great experience.

Great hotel! Went with some friends for a shopping trip and the 3 of us stayed there. Perfect location for Destiny USA! Would be great for families as well as there is a mini kitchen in the suite. Wonderful breakfast with an abundance of food. Will definitely stay here again.