DoubleTree by Hilton Rochester

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free shopping center shuttle. Other amenities include a bar/lounge, a 24-hour business center, and a business center.

Nearby attractions

Located in Rochester, DoubleTree by Hilton Rochester is near the airport. Travelers who have shopping on the agenda can visit Marketplace Mall and Eastview Mall. Looking to enjoy an event or a game? See what's going on at Bill Gray's Regional Iceplex or Blue Cross Arena.

Popular amenities

Family friendly

Free area shuttle

Free cribs/infant beds

Indoor pool

Laundry facilities

Refrigerator

Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant

Buffet breakfast available for a fee daily 6:00 am–10:30 am: usd 14.95 for adults and usd 8.95 for children

Room service available

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Free grocery shopping service

Laundry facilities

Luggage storage

Porter/bellhop

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Bathroom emergency pull cord

Braille signage

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Low-height counter and sink

Phone accessibility kit

Raised toilet seat

Roll-in shower (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Things to do

24-hour fitness center

Indoor pool

Outdoor

Garden

Terrace

Conveniences

Atm/banking services

Ballroom

Banquet hall

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

More

Smoke-free property

Show less...

Nearest Airports

Greater Rochester International Airport

6 km from this hotel

Buffalo Niagara International Airport

93 km from this hotel

Reviews that mention...

All reviews (14)pool (8)staff (3)clean (5)

Family Reviews

for DoubleTree by Hilton Rochester

3.5 out of 5 stars

14 reviews

Review data

5 star reviews

36%

4 star reviews

14%

3 star reviews

21%

2 star reviews

21%

1 star reviews

7%

We have selected a sample of reviews which reflect what families have said about DoubleTree by Hilton Rochester

Showing 1 - 10 of 14 reviews

Latest reviews (14)

b

brooke

29 May 2024 - 31 May 2024

reviewed on expedia

5 out of 5 stars

great stay! 2 nights, kids loved the pool. The indoor balcony set up is nice and the atrium is very pretty. would definitely stay again

E

Edyta

12 May 2024 - 13 May 2024

reviewed on hcom

5 out of 5 stars

It is an older facility, and it is showing its age a bit. The cookies are spectacular (it doesn't matter how old the children are;-) The pool wasn't working properly and water was cold, so we couldn't utilize it. The hotel wasn't too busy, so it was quiet, but if you don't want to hear the street noise, don't choose the room facing the street. Staff was friendly.

k

kelly

1 Jan 2024 - 2 Jan 2024

reviewed on expedia

3 out of 5 stars

It was fairly nice but I didn’t realize we wouldn’t have a window to outside. The pool was lovely though and my children liked it. The beds were small!

E

Ellen

28 Jul 2023 - 30 Jul 2023

reviewed on expedia

3 out of 5 stars

Room phone didn’t work. Tv could not maintain signal. Pool had a light underwater falling out of fixture. Housekeeping restriction on towels. A room that sleeps 4-5 with a family of 4 staying was only supplied 2 towels. When asked for more I was told limit of 3 and that I had to turn in dirty towels to get the 3. Not enough towels for my family.

S

Shannon

8 Jun 2023 - 11 Jun 2023

reviewed on hcom

3 out of 5 stars

It was nice enough, although not the height of luxury (which is fine). The heated pool was a nice treat. We had an issue the last night when a group of kids traveling for sports were running around the hotel and making a ton of noise. When I spoke to the front desk they apologized but said they couldn’t enforce noise complaints until 10pm, while acknowledging that what the kids were doing was against the rules. It didn’t kill my trip but it was disappointing—I know these traveling teams probably bring in a ton of money, but I don’t know if I can stay there again and risk it turning into a jungle gym when I’m trying to relax.

T

Thatcher

27 Jan 2023 - 29 Jan 2023

reviewed on travelocity

4 out of 5 stars

Property was ok. Everything in the atrium is next to each other so very loud with the pool and kids during pool hours (adults only the last hour while we were there).

N

Nita

20 Jan 2023 - 21 Jan 2023

reviewed on travelocity

4 out of 5 stars

Close to my child’s college.

S

Sabrina

31 Dec 2022 - 1 Jan 2023

reviewed on travelocity

1 out of 5 stars

It was New Year’s Eve and a kid threw up in the pool. Of course they closed and started cleaning , but would not reopen it. Also it took as an hour to check in. There was only one person working and she was there past her shift. I felt terrible for her since the check in line was out the door.

J

Jena

1 Oct 2022 - 2 Oct 2022

reviewed on travelocity

5 out of 5 stars

Perfect for kids!

J

John

9 Jul 2022 - 10 Jul 2022

reviewed on hcom

2 out of 5 stars

We were traveling with our two kids and specifically reserved a room with two double beds. When we arrived, this time of room was not available and one of us had to sleep on an uncomfortable sofa while the remaining three shared a king bed. There were not enough pillows and blankets for two kids to share the pull out. The room smelled musty and the pillow I slept in smelled of garlic and curry.