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Holiday Inn Express Cheektowaga North East, an IHG Hotel

2 1/2 star hotel
Connecting rooms
8/10 Good
(1005 verified Hotels.com guest reviews)
See verified family reviews (13)

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. Bathrooms are shared.

Nearby attractions

Located in Buffalo, Holiday Inn Express Cheektowaga North East, an IHG Hotel is in an area with good shopping. Buffalo Central Terminal and Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site are local landmarks, and the area's natural beauty can be seen at Buffalo Harbor State Park and Woodlawn Beach State Park. Looking to enjoy an event or a game while in town? See what's going on at Holiday Twin Rinks, or consider a night out at Samuel’s Grande Manor.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Free continental breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Fitness center
Indoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
Buffalo Niagara International Airport
5 km from this hotel
Greater Rochester International Airport
93 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Cheektowaga North East, an IHG Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

13 reviews

Review data

5 star reviews

23%

4 star reviews

15%

3 star reviews

15%

2 star reviews

31%

1 star reviews

15%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Cheektowaga North East, an IHG Hotel

Showing 1 - 10 of 13 reviews

Latest reviews (13)

M

Matthew

5 Oct 2024 - 6 Oct 2024
reviewed on hcom

2 out of 5 stars

They gave us a room next to the elevator and there must have been fat children above us cause I have never experienced so much noisy annoying banging, jumping and running around in my entire life at a hotel. It was to the point where we complained twice (of course nothing was done). They did let us stay an extra hour (big whoop). I like it there but not a very good experience. Also I now know I hate odd room numbers because of the way the room is set up. Im not sure if I will go up. Its should be no more than $99 a night there. Thats all it worth. P.s. the bathroom was really weird.
A

Alexandre

24 Sept 2024 - 25 Sept 2024
reviewed on hcom

1 out of 5 stars

This is my first review ever… the most dirty hotel I’ve ever seen and I travel from coast to coast for work. They NEVER wash anything. Hallways smell like baby powder. You can see hair grease running off the wall over the pillows, cups/hand marks on the grease on the night table and you feel it under your feet when walking. After asking for a second room that new room had literal feces in the toilet and when I flushed was clogged. I slept in my truck. Horrible experience.
M

Martin

24 Aug 2024 - 25 Aug 2024
reviewed on hcom

1 out of 5 stars

Double room was booked well in advance and paid in-full as to secure my booking. Upon arrival (~5pm) os the Saturday evening, I was advised there were no double rooms available? As I stood there in confusion, I was asked to move aside while the clerk checked-in two more parties before re-addressing my issue. Two King beds rooms were offered in lieu for my family to split us amongst the two rooms.
R

Rajan

2 May 2024 - 3 May 2024
reviewed on expedia

2 out of 5 stars

I didnt had good experience with the staff and I found them rude and non co-operative. I will highly recommend for everyone who is visiting Buffalo to not to book this hotel because I am regretting my decision. They didnt give me room for 2 hours and kept me and my family waiting in the lobby.
K

Kimberly

10 Mar 2024 - 11 Mar 2024
reviewed on expedia

5 out of 5 stars

Great hotel close to Buffalo area. Perfect for families.
C

Caroline

15 Feb 2024 - 16 Feb 2024
reviewed on expedia

4 out of 5 stars

Great hotel for family’s and very convenient if you’re going shopping, breakfast was included and there was lots of parking and an onsite shop. Pool was very clean and not crowded. Rooms were spotless and the staff were very polite and friendly.
K

Kimberly

21 Jun 2023 - 24 Jun 2023
reviewed on travelocity

3 out of 5 stars

We stayed at this hotel because it was close to the airport and our family. The front desk attendants were always very nice. What I think needs improvement is the furniture in the room. It was pretty gross looking with a lot of stains. We also only had only two towels in the room when we arrived. Housekeeping was very attentive and everything else was good. Just could use a little more updates.
B

Brian

19 Jun 2023 - 20 Jun 2023
reviewed on hcom

4 out of 5 stars

Your front desk staff was amazing and helpful. Very friendly. Your cook ( I don’t know her name). Black woman was very nice. She would be the reason I would come back. I like people who are nice and want to just visit like old friends. She made me feel that way. She was totally amazing. I had a rough start In Buffalo. Rude people and people who don’t care. She made me feel like family. She made my trip with while. I wish I knew her name.
R

Richard

3 Sept 2022 - 4 Sept 2022
reviewed on travelocity

3 out of 5 stars

It was noisy kids running in hallway
C

Christina

18 Jun 2022 - 19 Jun 2022
reviewed on travelocity

5 out of 5 stars

Very clean, great pool for kids, lovely breakfast room / lounge area. Staff were very pleasant and welcoming.
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